POSTS AND TELEGRAPHS MANUAL
POST OFFICE AND RAILWAY MAIL SERVICE SUPERVISING OFFICERS
(1ST LIST OF CORRECTIONS DATED 1-7-1976 TO 2ND LIST OF CORRECTIONS DATED 1-4-79 Containing correction slips 1to 9)
CONTENTS
| Chapters | Pages | |
|---|---|---|
| 1 | Heads of Circles | |
| 2 | Superintendents | |
| 3 | Inspectors of Post offices | |
| 4 | Town Inspectors of Post offices and Overseer Postmen | |
| 5 | Asst.Superintendents and Inspectors, Railway Mail Service | |
| 6 | Omitted | |
| 7 | Overseers | |
| 8 | Stock Depots | |
| 9 | Returned Letter Offices | |
| 10 | Breaks and Accidents | |
| Index | ||
| Index to Corrections |
| CONTENTS OF CHAPTER | ||
|---|---|---|
| HEAD OF CIRCLES | ||
| RULE | PERSONAL DUTIES | PAGES |
| 1 | Head of a Circle | |
| 2 | Inspection of stock Depots | |
| 2-A | Inspection of Circle office | |
| 3 | Visits to offices, Sections and Mail lines | |
| 4 | Disposal of copies of order Book remarks | |
| 5 | Examination of Diaries | |
| 6 | Examination of copies of punishment registers | |
| 7 | Control over pension work | |
| 8 | Inspection of Returned Letter offices | |
| 9 | Enquiries with local Offices | |
| 10 | Verification of balances of headquarters office | |
| 11 | Responsibility for postal arrangements at Headquarters | |
| MISCELLANEOUS RULES | ||
| 12 | Assistant Postmasters-General | |
| 13 | Registers and records in a circle office | |
| 14 | Register of Complaints | |
| 15 | Register of losses and frauds | |
| 16 | Disposal of records | |
| 17 | Jurisdiction and head quarters of Superintendents | |
| 18 | Jurisdiction and head quarters of Inspectors | |
| 19 | Accommodation for Superintendents offices | |
| 21 | Inspection of offices and sections | |
| 22 | Director-General’s circulars | |
| 23 | Circulars of Heads of Circles | |
| 24 | Omitted | |
| 25 | Applications1 for interception of articles | |
| 26 | Return to senders of articles posted | |
| 27 | Application for information from Post office records | |
| 28 | Monthly statistics | |
| 29 | Irregularities in service messages despatched. | |
| 30 | Registered News papers | |
| 31 | Half –yearly enumeration report | |
| 32 | Half –yearly list of volunteers for field service | |
| 33 | Mobilisation of postal officials for field service | |
| 34 | Estimate of expenditure on field postal arrangements | |
| 35 | Report on field postal arrangements | |
| 36 | Memo of authorised balances and advances | |
| 37 | Countersignature of travelling allowance bills | |
| 38 | Limit of weight of mails | |
| 39 | Due mail and sorting lists | |
| 40 | Objection statements | |
| 41 | Omitted | |
42 Detention of outward mail steamers
43 Deleted
44 Report of changes in postal routes and communications
45 Interruptions of mails during transit
45-A Permitting Class-IV officials of the post office to be requisitioned by R.M.S
46 Functions of Post offices
47 Changes in status of offices and their transfer from one head office to another
48 Instructions regarding the exchange of cash remittances
49 Fixing limit of aggregate amount to be entrusted to a single postman or village postman
49-A Fixing percentage of Money Orders to be verified by Inspector of Post offices, Town Inspectors, Overseer postmen and overseers
50 Payment of money orders by Pay order
51 Sale of Indian Postal Orders
52 Payment of out-of-date and defective British or Irish Postal Orders
52-1 Payment of defective Indian Postal Orders
52-2 Agreement by banks for the payment of crossed British, Irish, and Indian Postal Orders
52-3 Payment of Time Barred Indian Postal Orders and Waiving of 2nd Commission
53 Refund of the value of Indian Postal Orders
54 Miscarriage, loss or destruction of Orders – Issue of duplicates
54-1 Applications regarding miscarriage, loss or destruction of Indian Postal Orders
55 Omitted.
55-1 Loss of unsold Indian Postal Orders
55-2 Loss or theft of unsold Indian Postal Orders
56 British or Irish Postal Orders lost after payment
56-1 Indian Postal Orders lost after payment
56-2 Post office certificates lost after payment
56-3 Loss of Post Office certificates before issue from stock
57 Accounts opened on behalf or minors
58 Withdrawals from minors’ accounts
59 Issue of duplicate pass book
60 Opening and closing of public accounts
61 Intimation from Audit office regarding closing of public accounts
62 Withdrawals in excess of prescribed limit from public accounts and regimental and other conjoint accounts
63 Payment of deposit of deceased depositor or depositor incapable of managing his affairs
64 Applications for withdrawal from depositors who have left India
65 Postal certificates held by lunatics
65-1 Transfer of Postal certificates held by a minor to the name of another person.
66 Payment of Postal certificates standing in the names of deceased persons
67 Articles addressed to deceased persons
68 Disposal of injurious, indecent or obscene articles
69 Disposal of articles with prohibited contents
70 Complaints relating to v.p. articles sent dishonestly or fraudulently
71 Correspondence with Foreign Administrations
71-A Disposal of enquiries or complaints relating to the loss or nondelivery of unregistered or registered articles of the letter mail and of foreign parcels posted in and addressed to a country other than India
71-B Procedure for dealing with complaints and enquiries relating to foreign Postal articles.
72 Special procedure for Presidency offices
73 Deleted.
74 Licences for the use of franking machines
75 Prepayment of postage in cash on unregistered packets
76 Enumeration of articles by R.L.O.
VOLUME VIII
POST OFFICE AND RAILWAY MAIL SERVICE SUPERVISING OFFICERS
CHAPTER 1
HEADS OF CIRCLES
1. Head of a Circle. – The term Head of a Circle means the chief officer in a Post and Telegraph Circle and includes Postmaster General and Directors, Posts and Telegraphs in independent charge of circles. Senior Superintendents, Superintendents, Inspectors, Postmasters and all other officers in a Circle are subordinate to the Head of the Circle. The administrative and financial powers of the Head of a Circle. The administrative and financial powers of the Head of a Circle are defined in the Postal Manual, Volume III, and in the Schedule of Financial Powers, respectively.
NOTE 1.-The word “superintendent” wherever it occurs in the rules includes the “Senior Superintendent”.
NOTE 2. – In the case of Telephone districts and Posts and Telegraphs workshops the General Managers are the Heads of Circles and exercises the powers of a Head of Circle as defined in P & T Manual Volume III.
NOTE 3. – In the case of Army Postal Service the Dir. Army Postal Services exercises all the powers of a Head of Circle mentioned in this Volume.
2. Inspection of stock depots. – The Head of a Circle or the Director Postal Services should carry out the first inspection of the Stock Depot in the half-year ending 31st September. During this inspection the physical verification of all articles of stores and stock should also be carried out, the assistance of the Assistant Postmaster-General or the Assistant Director, incharge of the Stock Depot, and of the Inspectors attached to the Circle Office being utilised, if necessary.
The second inspection of the Stock Depot for the half-year ending 31st March should be carried out by the Assistant Postmaster-General or the Assistant Director, incharge of the Stock Depot. During this second inspection it should be seen that all orders passed in the course of the first inspection in that financial year have been carried out and that discrepancies noticed during the physical verification have been reconciled, in the case of minor Circles the first inspection and the physical verification of articles of stores and stock during the half-year ending 30th September will be carried out by the Head of the Circle or a Deputy Director.
“NOTE – In respect of the three Central Forms Stores viz. the Postal Stores, Forms and Seals, Aligarh, Postal Stores Depot, Calcutta and Postal Stores Depot, Nasik Road, the physical verification of forms shall be carried out during the course of the second inspection of the Stores Depot in March every year. During the first inspection for the subsequent year, it should be seen that all orders passed in the previous year, in regard to the physical verification of forms have been carried out and the discrepancies in this regard noticed during the second inspection have been reconciled.”
2-A. The Head of a Circle will inspect his own office once a year and submit the Inspection Report to the Director General, Posts. After six months a further complete report indicating the action taken on various paras, where action is called for will be sent to the Directorate, and if there is any para on which action could not be completed within that period the reasons for the same will be indicated in the report. The office of the Director of Postal Life Insurance will be inspected once a year by the Senior Deputy Director General or the Deputy Director General in-charge of Postal Services, besides the inspection by the Director himself.
3. Visits to offices, sections and mail lines. – (1) The head offices and principal mail lines, as also sorting mail offices and sections in the circle should be visited by the Head of the Circle as often as he conveniently can. At each visit to a Presidency or first class head office, the administrative work of the postmaster should be examined with reference to the standard inspection questions relating thereto. A Postmaster General should, if possible visit every station which is the headquarters of a district at least once in two years. While visiting the headquarters of a Superintendent, R.M.S. he should carefully scrutinise the accounts work of the head record office. It is important that the Head of the Circle should be personally acquainted with the leading district or ordinates. He should examine the working in all its branches of every office or section he visits, enquire whether the convenience of the public is met in every legitimate way and, pay particular attention to the improvement of sorting arrangements.
(2) Important sub-offices should be visited whenever possible and the efficiency of the rural delivery should be tested by visiting small offices, as opportunity occurs, in the course of a tour.
the orders of the Director-General without his knowledge and without his signature to the papers on which this is required. In the case of subordinates appointed by him, the Head of the Circle should take special precaution that their pensions or gratuities are sanctioned by him, and that the papers on which his signature is necessary are also signed by him.
NOTE. – In a circle in which a Director of Postal Services is appointed to help the Postmaster-General, the duties prescribed by this rule may be performed by the former.
8. Inspection of Returned Letter Offices. – (1) The Heads of the Circle or Director Postal Services must inspect the returned Letter Office in their circle once every year during the period ending of 30th September, in accordance with the standard questions. In addition to this, the Asstt. Postmaster-General/Asstt. Director Postal Services incharge of the period ending 31st March each year in accordance with the standard question.
(2) The Head of the Circle and the Director of Postal Services should also pay frequent visits to the R.L.O., and satisfy themselves in a general way that work is being properly conducted and that the office is supplied with every available book on publication for reference.
9.Enquiries with local officers:-When the Head of the Circle or any Director visits the Headquarters of a division he should make it a point to meet the Commissioner and find out from him whether the officers are giving satisfactory service. He may similarly call on the District officers when he visits their Headquarters during course of official duties. Postmasters, Divisional Engineers. Superintendents of Post offices and R.M.S should be encouraged to keep in close touch with collectors and subordinate provincial and local officers.
10.verification of balances of head offices under presidency Postmasters:-The balances of Mumbai, Kolkata,and Chennai G.P.Os and of Delhi H.O should be verified four times a year in accordance with the standard questions. One verification should be performed by the Director Postal Services and the remaining three by the City superintendent of Post Offices. In every case where the verification is performed by an officer of a status lower than that of the Postmaster, he should confine himself to the standard questions Nos.1 to 21 given in part A of the Head Office verification report of the collection of Post Office Inspection Report Forms.
11.Responsibility for Postal arrangements at head quarters:-The Head of the Circle is personally responsible that proper postal arrangements for the public are made at his head quarters, and should therefore, make himself thoroughly acquainted with the method and arrangement of work at the headquarters office or offices.
12. Assistant Postmasters -General – (1) Assistant Postmasters-General are officers attached to the office of the Head of a Circle in order to assist him personally in inspection, investigation and supervision. These officers, should, therefore, be freely deputed away from headquarters, particularly in serious cases of robbery, abstraction, or fraud, and not be allowed to degenerate into mere office assistants.
(2) Inspectors also are attached to the office of the Head of a Circle for the performance of similar duties.
NOTE – The term “Assistant Postmaster-General”, wherever used in this Volume, includes a Personal Assistant, an Assistant Director of Postal Services unless there is anything to the contrary in the context.
13. Registers and records in a Circle Office. – (1) The following registers and records should be maintained in the office of the Head of a Circle who should from time to time satisfy himself that they are kept up to date :
(2) Where no form is laid down, the Head of each Circle should prescribe the form to be used in his office.
14. Registers of Complaints. -(1) (i) The register of complaints should be maintained in manuscript in the following proforma :
| Sl. No | Date of receipt | Complaint | Nature of | Category of Complaints : A-Due to service fault. B-Due to reasons beyond the control of the Deptt. C-Due to human delinquency D-Groundless | Date of final disposal of the case. |
| 1 | 2 | 3 | 4 | 5 | 6 |
The Register should contain a record of all complaints received by the Head of the Circle from the public direct or transferred for disposal by the Directorate or by other Circles on which action is proposed to be taken by the Circle office itself. Complaints which are transferred to subordinate units for disposal should not be entered in the register as these would be included in the registers of the units concerned. Similarly, complaints on which reports are called for by the D.-G. should not be entered in this register. Record of such cases should be kept separately in a correspondence register.
| Item (Unregistered letters etc.) | |||||||||
|---|---|---|---|---|---|---|---|---|---|
| Name | No. | No. | No. | No. Pending | |||||
| of Unit | pending at the end of | received during the month | disposed of | Below three months | Over three months | Over months | six | Over one year | |
| the pre-month | |||||||||
TOTAL
(ii) From the abstraction, a monthly summary of the complaints received in the Circle should be prepared in the following form.
………………….. month
| Category of | No. | pending | at | No. | No. closed | No. pending at the end of |
| complaint | the beginning of | received | the month. | |||
| the month | ||||||
| 1 | ||||||
| 2 | ||||||
| 3 | ||||||
| 4 | ||||||
| 5 | ||||||
| 6 | ||||||
| 7 | ||||||
| 8 | ||||||
| 9 | ||||||
| 10 | ||||||
| 11 | ||||||
| 12 | ||||||
| TOTAL | ||||||
(5) The monthly abstract, the summary and the statement of complaints (CPT-3) submitted by subordinate units, should be placed before the Head of the Circle, who will examine them and take serious notice of cases pending over six months. In order to check the care taken by the subordinate units in dealing with complaints, a certain number of cases should be called from time to time and examined.
14A. A statement showing the receipt, disposal and pendency of the complaints for each quarter should be submitted in form given below to reach the Directorate by the 20th of the following month e.g., the statement for the quarter ending 31st March should be sent to reach the Directorate on or before the 20th April.
Statement of postal complaints handled during the qua rter ending
| No. of compl aints pendin g | No. of complaints recd. during qt. | Total of Cols. 1&2 | No. closed during qr. | No. of complaints pending at the end of qr. | Pending at the end of the qr. | |||||
|---|---|---|---|---|---|---|---|---|---|---|
| Below 3 mths. | Over 3 mths | Over 6 mths | Over one yr. | |||||||
| 1 | 2 | 3 | 4 | 5 | 5(a) | 5(b) | 5(c) | 6 | ||
| 1. | Unregistere d letters excluding EL letters, magazines and periodicals. | |||||||||
| 2. | E.D. Letters | |||||||||
| 3. | Magazines and periodicals. | |||||||||
| 4. | Registered articles including insured and excluding V.P. articles. | |||||||||
| 5. | V.P. articles and V.P.M.O.s | |||||||||
| 6. | M.Os excluding T.M.Os. | |||||||||
| 7. | T.M.Os. | |||||||||
| 8. | SB accounts. | |||||||||
| 9. | NSCO, CC and NPSC | |||||||||
| 10 | Discourtesy to members of the public. | |||||||||
| 11 | Late attendance or inattention of staff. | |||||||||
| 12 | Miscellaneo us. | |||||||||
| Total | ||||||||||
(2) A subsidiary statement showing the analysis of closed cases should also be submitted along with the analytical statement form given below :
A = Due to service faults. B = Due to reasons beyond the control of the Department. C = Due to service falling below the prescribed norms in the Department i.e. due to human delinquency. D = Groundless.
| Item | Total No. under each head | A | B | C | D |
| 1 | 2 | 3 | 4 | 5 | 6 |
| 1.Unregistered articles excluding |
| ED letters, magazines and periodicals. (i) Delay in delivery (ii) Non-delivery (iii)Miscellaneous | |||||
|---|---|---|---|---|---|
| 2.E.D. letters : (i) Delay in delivery (ii) Non-delivery (iii)Miscellaneous | |||||
| 3.Magazines and periodicals : (i) Delay in delivery (ii) Non-delivery (iii)Miscellaneous | |||||
| 4.Registered articles including insured and excluding V.P. articles : (i) Delay in delivery (ii) Loss of articles (iii)Loss of acknowledgement (iv) Miscellaneous | |||||
| 5.V.P. articles and V.P.M.Os. : (i) Delay in delivery (ii) Loss of articles (iii)Non-payment of V.P.M.Os. (iv) Miscellaneous | |||||
| 6.M.O.s excluding T.M.Os. (i) Delay in payment (ii) Loss of money orders (iii)Non-payment of M.Os. (iv) Non-receipt of acknowledgement (v) Miscellaneous | |||||
| 7. T.M.Os : (i) Delay in payment of (ii) Loss of T.M.Os. (iii)Non-payment of T.M.Os. (iv) Non-receipt of acknowledgements by remitters. (v) Miscellaneous | |||||
| 8. SB Accounts : (i) Delay in settlement of deceased claim. (ii) Delay in transfer of a/cs (iii)Delay in entry of interest |
| (iv) Delay in issue of duplicate passbooks. (v) Harassment at the time of withdrawal. (vi) Miscellaneous | |||||
|---|---|---|---|---|---|
| 9.NSC, CC and NPS : (i) Delay in settlement of deceased claims (ii) Delay in transfer of (iii)Delay in encashment of (iv) Non-payment of (v) Harassment at the time of encashment. (vi) Miscellaneous. | |||||
| 10. Discourtesy to members of the public. | |||||
| 11. Late attendance or inattention of staff. | |||||
| 12. Miscellaneous. |
14-B. The Head of Circles should arrange for the inspection of the Complaints Branches of the offices of the divisional Officers, Gazetted Postmaster, and Supdts. in charge of Telegraphs offices by the V.O., CCO, or ADTC of his office once a year, in accordance with the prescribed questionnaire.
15.Register of Loss/Fraud/Misappropriation. – A Register of loss/fraud/misappropriation in the form given below will be maintained for each Circle to show a continuous record of cases occurring the Circle, in seven sections as follows :
1 – Registered articles (including V.P. articles which are not insured). 2 – Insured articles 9including insured V.P. articles). 3 – Money Orders (including Telegraphic and V.P. money orders). 4 – Savings Bank accounts (including D.S.B. Accounts, etc.). 5 – Post Office Certificates. 6 – Misappropriation of cash or stamps. 7 – Miscellaneous (thefts of articles etc.)
This register will be prepared on the basis of extracts of a similar register received every month from the Divisional Superintendents.
1 – Serial Number
2 – Case mark of the Divisional Office (or Head Office).
3 – Case mark of the Circle Office.
4 – Nature of loss or fraud and modus operandi.
5 – Date on and office/section at which the fraud came to light.
6 – Month and year of occurrence of the loss or fraud (where the exact time
cannot be fixed, the approximate time may be mentioned).
7 – Amount of loss :
8 – Amount written off. 9 – Amount ordered to be recovered :
(a) from officials
categories of officials (here indicate the cadre and the number involved, e.g., Asstts. 2. EDSPM 1, outsiders 2, mail contractor 1, stamp vendor 1, etc.). 12-A- Names of the office/s involved with status and strength (e.g. H.S.G., x Asstts. 2. EDSPM 1, outsiders 2, mail contractor 1, stamp vendor 1, etc.).
13 – Nature of disciplinary action taken against each official implicated or action taken against the outsiders, if any, (in the cases of dismissal, following conviction by court, this should be specified) or action ordered by Court. Names of officials should be followed by the letter ‘P’ for primary offenders (culprits) and ‘S’ for subsidiary offenders.
14 – Remarks (showing date of report to audit office).
16. Disposal of records -The records in a Circle office, of the classes shown in the following list, should be preserved for the period shown against each. All other records should be preserved for such periods as may be fixed by the Head of the Circle in accordance with the circumstances of each individual case :
List of records
Class of record Period of preservation
Three years after the month in which the cases are closed.
Three years after the month in which the policy is paid or becomes void except where payment is made on an indemnity bond in which case the papers together with the bond should be preserved for six years after the month in which payment is made. In the case of a proposal which has been rejected, on medical or other grounds, all the papers relating to the proposal should be preserved to the year the proposer attains 50 years of age.
The reports themselves should be kept permanently, but the other papers in the file should be destroyed three years after the year to which they relate.
One year after the year in which they are received. Three years after the year in which they are received.
(4) Budget allotments Three years after the year to which they relate.
| (5) | Buildings and runners’ huts | Three years after the month in which the buildings or huts have ceased to be occupied by the Department. |
| (6) | Business hours and distribution of work in post offices. | One year after they have become obsolete. |
| (7) | Confidential records and Character sheets. | One year after the month in which the officials concerned died, resigned or were dismissed. Confidential records and character sheets of |
| officials who have retired should be preserved along with the pension cases and destroyed 5 years after their retirement. In the case of officials who have absconded the records should | ||
| not be destroyed without the special permission of the head of the Circle. Confidential re | ||
| records and character sheets of officials who | ||
| retire on invalid pension should be preserved along with their pension cases for 25 years or for 3 years after their death whichever is earlier. | ||
| (8) | (a) Creation, revision or abolition of establishments of any class and changes in the status of post offices in foreign territories. | Permanent. |
| (b) Other establishment cases. | Twenty years. | |
| (9) (10) | Contracts and leases (Treasure, Stamp vending, mails, Engineering and Buildings). Diaries of Superintendents | 12 years after the termination of the contract except where immovable property is taken as security. One year after the month to which they relate. |
| (11) | Director-General’s Circulars and General Orders. | Three years after the close of the year in which they were issued. |
| (12) | Due Mail and sorting lists | One year after they have ceased to be extant. |
| (13) | (a) Field Post Offices | Five years after the month in which the cases are closed. |
| (b) Volunteers for Field Service. | One year after the dateof return to India of the Voulunteer | |
| (14) | Highway robbery | Three years after the month in which the cases are finally closed. |
| (15) | House breaking and theft | Three years after the month in which the cases are finally closed, except in cases of theft by postal officials who have been dismissed, when the cases should be destroyed five years after the month in which they are closed. |
| (16) (17) (18) (19) (20) | Irregularities, enquiries and complaints Enquiry cases relating to discharged postal certificates (together with the certificates). Enquiry cases relating to savings bank withdrawals (together with the warrants of payment). Inspection reports and copies of inspection and verification remarks in order book Indents | One year after the month in which the cases are closed, except when a pecuniary claim has been made and rejected, in which case the record should be preserved for three years after the month in which it is closed. Three years from the due dates of maturity of the certificates. Three years after the month in which the cases were closed. One year after the year in which they are received. One year after that to which they relate. |
| (21) (22) (23) (24) (25) | Loss of or damage to, postal articles Minors’ and insane depositors’ accounts Offences of all kinds by departmental officials as well as by outsiders. Personal files and Confidential Reports Prosecution of departmental officials and outsiders. | Three years after the month in which the case is finally closed, except in cases where the departmental official concerned has been dismissed, when the case should be destroyed five years after the month in which it is finally closed. Three years after the accounts are closed, except where withdrawals are allowed on an indemnity bond in which case the papers together with the bonds should be preserved for six years after the accounts are closed. Three years after the month in which the cases are finally closed, except in the case of departmental officials who have been dismissed, when the cases should be destroyed five years after the month in which they are finally closed. Three years after the month in which the officials concerned severed their connection with the Department, except in the case of absconders when the records should not be destroyed without the special permission of the Head of the Circle. Three years after the month in which the case is finally closed, except in cases where the departmental official concerned has been dismissed when the case should be destroyed five years after the month in which it is finally closed. In the case of an absconder, the records should be kept as permanent until the official has |
| (26) (27) (28) (29) (30) (31) (32) (33) (34) | Cases in which invalid or extraordinary pensions have been sanctioned. Other pension cases Public and Regimental accounts Rulings on all subjects Registers of – (a) Registered newspapers (b) Policies assigned (c) Losses with index } (d) Absconders (e) Correspondence received (f) Security bonds (g) Other kinds Returns regarding pension or gratuity. Returns of other kinds. Service Books and Service Rolls of officials who have not retired on pension. Savings Bank accounts of deceased depositors. Claims to postal certificates of deceased holders. | been apprehended or until the police intimate that his name has been removed from their register. 25 years from the date the pension is sanctioned 5 years after retirement. One year after the cases are closed. Permanent. Permanent. Three years after the Registers are used up. Three years after a new register has been prepared. Till they have become obsolete. One year after they are closed. One year after the ye ar in which they are received. Five years after the month in which the officials concerned severed connection with the Department, except in the case of absconders when the records should not be destroyed without the special permission of the Head of the Circle. Three years after the accounts are closed, except where withdrawals are allowed on an indemnity bond in which case the papers be preserved for six years after the accounts are closed. Three years after payment is made except where payment is made on an indemnity bond in which case the papers, together with the bond, should be preserved for six years after the month in which payment is made. |
| (34-A) | Affidavits, certificates from income-tax authorities or indemnity bond executed by the partners of the unregistered firms (holders of | Three years after payment is made except where payment is made on an indemnity bond in which case the papers together with the bond, should be preserved for six years after the month in which |
certificates irregularly issued). payment is made.
| (35) | Temporary | and | monsoon | Three years after the month in which the cases | ||
|---|---|---|---|---|---|---|
| establishments | are closed. | |||||
| (36) | Time-table | One year after they have ceased to be extent. | ||||
| (37) | Tour programmes | Six months after the completion of the tour. | ||||
| (38) | Medical Free Register | 5 years. | ||||
| (39) | Stock Register of forms | 3 years. | ||||
| (40) | Outward Register | 5 years. | ||||
| (41) | Inward Register | 5 years. | ||||
| (42) | Registered journal. | 3 years | ||||
| (43) | Premium Ledger Accounts | 9 years after completion of review. | ||||
| (44) | Surrender Value Register | 5 years | ||||
| (45) | Death/Maturity Register | 5 years | ||||
| (46) | Register of Policies cancelled | 5 years | ||||
| (47) | Irregularity Register | 3 years. | ||||
| (48) | Refund Register | 10 years. | ||||
| (49) | Certified Lists of Premia | 10 years | ||||
| (50) | Schedules of premia, payment etc. | 10 years. | ||||
| (51) | Register of paid-up policies | Permanent | ||||
| (52) | Active Policy Register | 15 years | ||||
| (53) | Premium Ledger Accounts relating | 3 years after full payment | ||||
| to discharged policies (files with | ||||||
| insurant’s personal files). | ||||||
| (54) | Register of unadjusted items | 10 years | ||||
| (55) | Review Register (Premium Ledger | Permanent. | ||||
| accounts review) | ||||||
| (56) | Files | regarding | miscellaneous | 3 years. | ||
| correspondence | ||||||
| (57) | Non-credit Register | 10 years | ||||
| (58) | Refund Due Register | 3 years after close | ||||
| (59) | Register for watching credits | 3 years after close |
| (Special Register). | ||
| (60) | Discontinuance Register | 5 years |
| (61) | Loan interest calculation register | 5 years |
| (62) | Loan Account Register | 10 years |
| (63) | Refund register for loan | 5 years |
| (64) | Loan Ledger Cards | 3 years after full repayment |
| (65) | U.A. Register for Loan | 10 years |
| (66) | Index Register of Loan | 3 years. |
| applications. | ||
| (67) | Loan release register | 3 years |
| (68) | Loan Voucher register | 3 years |
| (69) | Register for intimation of half | |
| yearly interest | 5 years | |
| (70) | Paid-up policies with | 30 years from the date of discharge. |
| acknowledgement of payment | ||
| endorsed or the Order of payment | ||
| issued and the payee’s receipt taken | ||
| on the back of the payment order. | ||
| (71) | Files of policies discharged and | 3 years after full payment. |
| surrendered | ||
| (72) | Proposal Register | 6 years after completion of all entries. |
| (73) | Register of proposals rejected | 10 years. |
| (74) | Registers of Nomination | Permanent |
| Assignment | ||
| (75) | Register of Ledger cards transferred | 10 years |
| (76) | Alphabetical list of insurants | Till the next is prepared. |
| (77) | Index cards | Till the policy is discharged. |
| (78) | Safe custody Register | Permanent. |
| (79) | Loan Register | 10 years. |
| (80) | Pakistan Register (Proforma | Till the debit is actually accepted by Pakistan. |
| accounts) |
| (81) | Register of Pakistan Policy Cases transferred to Pakistan | Permanent. |
| (82) | Register of P.L.I. Policy holders | 10 years after the close of the year to which it relates |
17. Jurisdiction and headquarters of superintendents. – (1) The Head of a circle should fix the extent and the headquarters of each Superintendent’s division. The headquarters should ordinarily be at the most central station in the division and always at one where there is a head post office.
(2) When the jurisdictions of the Superintendents in a circle are redistributed, notice of the changes should be given by the Head of the Circle to the Director-General and the Audit Office.
NOTE – The Head of the Circle may also change the name of a division but notice of the change should be given to the Director-General and the Audit Office.
NOTE 1. – A Head of a Circle may relieve the Superintendents of all or any of the inspections or verifications of the accounts of any head office by assigning this work to an Assistant Postmaster-General or an Assistant Director of Postal Services.
NOTE 2.- The administrative branch of the Presidency offices will be inspected by the Postmaster-General or the Director in charge of City areas while the actual inspection of the various branches of the General Post Office will be carried out by the Presidency Postmasters himself twice a year.
22. Director-General’s circulars. – (1) Copies of the Director-General’s circulars will be issued from his office in accordance with distribution lists furnished by Heads of Circles. Copies for Heads of circles will be supplied to them direct, while those for distribution to supervising officers and their subordinates will be issued to head postmasters in the case of the Post Office and to Divisional Superintendents in the case the R.M.S. Heads of Circles should supply these officers with a distribution list showing the number of copies to be distributed and the number to be retained for their own offices and should also inform the director-General’s office from time to time of any changes that may become necessary in the list furnished to it.
(2) Postal notices will be issued apart from, and not as annexures to the circulars; and, except in the case of certain large head offices selected by Heads of circles, only two copies of each such notice will be supplied to each office, one for exhibition on the office noticeboard and the other for record. In cases in which further copies are required for distribution to the public, the Head of the circle should at once telegraph for the requisite number of copies. In the printing press the type of postal notices will be kept standing for ten days from the date appearing on the circular for printing the additional copies that may be required. Requisitions received after that period cannot be attended to. If the issue of a vernacular translation of a postal notice is required, in the regional language, the Head of the Circle concerned should arrange for its supply himself.
23. Circulars of Head of Circles. – (1) Orders issued by a Head of a Circle for the general information and guidance of the officers in his Circle should be published in the form of a monthly circular which should bear a consecutive annual series of numbers. The pages of circulars should also be numbered in a consecutive series throughout the year. Every item of a circular should bear in heavy type, on the upper right hand corner, the name of the department which it concerns. Any circular which relates to miscellaneous matters or which concerns more than one department should be headed “General File”. If in any month there should be no material for a circular, none should be issued in that month.
24. Omitted.
25. Applications for interception of articles. –(1) Applications received by the Head of a Circle for the interception of articles passing through a sorting office or section, should be refused, except in very special cases, or for very special reasons, as compliance with such requests militates against the proper working of the Department. Such applications should never be granted if they do not furnish the names of the offices of the posting of the articles, or if they refer to articles expected by more than one mail. The disposal of the application will rest in each case, with the Head of the Circle to whom it is made.
26. Return to sender of articles posted.-(1) The rules on the recall of articles posted in India will be found in the Post Office Guide and Foreign Post Manual and P & T Manual, Volume
V.
(2) If an application for the recall of an article is received direct by the Head of a Circle, it should be forwarded, with his order on the subject, to the postmaster concerned, accompanied by the fee, if received therewith, with instructions that the fee should be converted into postage stamps and affixed to the application.
EXCEPTION – A request from a Government or a Local Administration to recall a foreign official unregistered article which has not passed beyond the jurisdiction of Indian Post Office, should, if possible, be complied with.
27. Applications for information from Post Office records. – Applications for information from the records of a post office or mail office should ordinarily not be complied with; and if the applicant is a Government officer, he should be informed that, under the orders of the government of India *, such information can only be given on the application of a Secretary to the Government or Administration concerned. The Exceptions to rule 17 of the Postal Manual, Volume VI, apply also to this rule.
*Resolution by the Government of India (Department of Finance and Commerce), No. 4110 dated the 31st October, 1884 – His Excellency the Governor-General in Council is pleased to direct that whenever in the opinion of the Government of India or of any Local Government or Administration, it may be necessary to obtain any information from the records of any post office in India, such information shall on the application of a Secretary to the Government of India or of a Secretary to the Local Government or Administration concerned be given by the chief postal authority to whom such post office is immediately subordinate.
NOTE 1- In dealing with orders of courts as to the production of savings bank and money order and Postal certificate books, it should be borne in mind that the production in Court of these books can only be ordered for special cause, and whether the order should be opposed or not will almost necessarily depend on the circumstances of each case.
NOTE 2 – In dealing with orders of Courts for granting a preliminary inspection of such books, a question of policy is to some extent involved. It is open to the Post Office, under section 6 of Act XVIII of 1891, not only to show cause against the issue of the order, but also to offer to produce the books themselves in court in place of allowing the preliminary inspection. This is, of course, to give up the protection of the Act, so far as the convenience of the Post Office work is concerned, but it may be desirable, in view of the importance of maintaining the confidence of the public, to offer to produce the books in preference to allowing an inspection at small offices, where the manner of inspecting might not be kept under proper control.
NOTE 3 – The Establishment records (such as leave applications and medical certificates) are not records of the Post Office as they do not relate to any transactions conducted. Request from Government departments for information from these may be acceded.
(2) In respect of each message placed in fault and brought to the notice of the Head of a Circle in the manner mentioned in the preceding paragraph or in any other way, he should decide whether any, and if any, what portion of the cost of the message should be recovered from the official concerned. When the cost of a service message placed in fault, is recovered, a copy of the message in question should be sent to the Telegraph Check Office, through the Head of Circle concerned alongwith particulars of the receipt issued for such charges realised in cash.
30. Registered News papers. – (1) Rules regarding the registration of newspapers in the office of a Head of a Circle are contained in the Post and Telegraph Guide. The Head of a Circle before granting registration under the said rules should satisfy himself that the provisions of Section 9 of the I.P.O. Act, 1898 and rule 30 of I.P.O. Rules, 1933 are fulfilled.
(i) The proprietor, Manager, or Publisher of any such registered newspaper who desires to avail of the scheme will apply in Form MS-96 to the Head of the Circle for a licence furnishing the following particulars :
a) The average number of (i) a single copy of the newspaper and (ii) packets containing more than one copy, per issue of the paper posted each time.
b) The average weight of (I) single copy of the paper and (ii) weight of a packet containing more than one copy of the paper, to be posted each time.
c) Postage payable on single copy, and (ii) the average postage payable on each packet containing more than one copy of the paper, to be posted each time.
d) Total amount of average postage on all the papers (single copy and packets)
which would be posted each time.
e) The number of days in a month on which the paper would be posted.
f) In the case of copies to be posted for addresses abroad, a separate licence should
be issued subject to the conditions at (a) to (e) above being fulfilled.
(ii) The Head of the Circle on receipt of the application should calculate the approximate total postage payable by a Registered Newspaper in the course of the month and then require the Newspaper to deposit an amount equivalent to the total of one month’s postage as a security deposit. The amount of security may be deposited in cash in a Post Office Savings Bank Security deposit account, or in National Plan Savings Certificates pledged to the Head of the Circle concerned or may be covered by a guarantee from State Bank of India. The form of guarantee shall be similar to that shown in Clause 91 of the PO Guide Part –I.
(iii) After the newspaper has deposited the amount of the security, licence in Form MS97 will be issued by the Head of the circle authorising posting of the newspaper without pre-payment under the following conditions :
a) The newspaper should be posted at the window of office or offices and on such days or dates of the week or month as have been specified in this behalf in the order sanctioning its registration.
b) The Licensee shall arrange to print in the case of newspapers for addresses in India the ‘Licence No.’ along with the words “Licensed to post without prepayment” in an oblong space either on the wrapper or below the ‘Registration No.’ printed on the paper when the paper is posted without a wrapper. In the case of copies to be sent abroad the following entries should be printed on the wrapper or under the registration No. – if posted without a wrapper.
“Licence No. ____________
Licenced to post under cash payment system”
“Postage paid”
Post payee
c) The Licence shall be deemed to be annulled as soon as the registration of the newspaper expires.
(vii) The licence is revocable (on seven days previous notice in writing) at the entire discretion of the Head of the Circle without assigning any reason whatsoever for the same.
(viii) In case of cancellation of annulment of the licence under any of the circumstances, the Head of the Circle should send an intimation to the audit office about such cancellation immediately after the orders for cancellation are issued and communicated by him to all concerned.
(ix) If any dispute arises as to the effect of the licence or with regard to any matter arising therefrom, the Head of a Circle should refer the same to the Director General, whose decision will be final.”
31. Half-yearly enumeration report – (1) During the second week of the months of February and August of each year, an enumeration is made daily of the number of ordinary unregistered articles of the letter mail and unregistered parcels given out for delivery by all post offices and by those sections and mail offices that deliver such articles without the intervention of post offices. a month previous to the enumeration, a circular should be issued by the Head of the Circle warning all subordinates that the enumeration has to be made on the prescribed dates and impressing on them the necessity for making it carefully.
“The enumeration figures of the Post Offices situated at the headquarters of Circles, Division and Sub-Divisions and the principal town should be complied personally by all supervising officers (Superintendent and Inspectors of Post Offices and RMS) for all the seven days and all the deliveries. They must count the articles personally and sign the enumeration returns of the offices concerned. In the case of Head and Sub-Offices situated at the headquarters of Circles the work of counting may be distributed by the Head of the Circle amount the officers of the Circle Office. Touring outside the headquarters for the purpose of supervising the enumeration should, of course, be restricted to the minimum in the interests of economy.
(iii) a statement showing the number of articles of each class given out for delivery from the principal Head Office in the Circle and its town sub-offices with comparative figures for the previous year and the percentages borne by these figures to the figures for the who le of the Circle; and
32.Half-yearly list of volunteers for field service. – The Officer-in-charge Army Postal Service Record Office Kamptee will prepare the ‘Field Force List’ Circle-wise and send Copies of the same to the Head of Circle concerned and to the Directorate and issue calls for enrolment through the Division or other Officers-in-charge of the Civil Units under intimation to the Head of Circle, in respect of those who are willing to accompany Military Forces on active service and who are physically and otherwise fit for such work. A supplementary list containing the names of postmasters whose maximum pay is Rs. 200 and upwards, Superintendents, and officers of higher rank who have volunteered for field service should be submitted to the Director-General’s office on the 15 th April, and 15th October of each year. The supplementary list for the Director-General’s office should invariably contain a note to the effect that the list of volunteers is complete and upto-date.
*33. Mobilisation of postal officials for field service. – (1) The head of a Circle on receipt of a telegram from the Director-General’s Posts and Telegraphs intimating the any official in his circle has been selected to go on field service, should, if required arrange to relieve him with in 12 hours of the receipt of the telegram. In the case of any official who can not be relieved within 12 hours of the receipt of the telegram. In the case of any official who can not be relieved with in 12 hours of the receipt of the telegram intimating that he is required to proceed on field service immediately, the time with in which he can be relieved should be entered against his name in the column for remarks in the “Field Force List” mentioned in Appendix 23 of the Posts and Telegraphs Manual Volume IV. No official should be allowed to depart for the fro until he has produced the medical certificate of fitness prescribed by Rule 3 of section ! of Part-1 of the Field Service Manual, Posts and Telegraphs. The Director-General Posts and Telegraphs should be informed by telegram if any official selected for service is unable to obtain the certificate.
(2) Under Rule 4 of section 1 of Part1 of the Field Service Manual, Posts and Telegraphs a postal official under orders for field service should receive his substantive pay up to the date of his departure for the front. He may also draw an advance of a month’s pay, as well as traveling allowance to the Base or part of embarkation for the Base. To prevent delay in payment of such advances, and to enable to postal official who is under orders of field service to start at once, the Head of the Circle should, when issuing orders to the selected volunteer. Communicate his name to the Postmaster of the head office under which he is serving. On receipt of this information the latter will arrange for the immediate payment of the authorized advances, and see also that the official ordered on field service is paid up to date of his making over charge of his appointment and that a last- pay certificate is furnished to him.
34. Estimate of expenditure on field postal arrangements:-As soon as information is received regarding the composition of the force for which a post office is required in the field an approximate estimate of the probable expenditure on the under mentioned heads should be submitted for the Director General’s information by the officer responsible for the arrangements.
35. Report on field Postal arrangements (1) A report should be submitted by the Head of the Circle to the Director General on any field Postal arrangements that may be under his charge together with a sketch map showing the position of the field post offices established and their distances from the base office.
(2) When the field operations are finished in one year the report should be made as soon as after their close as possible. If however they extend over more than one year a separate report should be made at the end of each financial year apart from the report at the close of operations, so that the results can if necessary be incorporated in the Director-Generals annual administration report submitted to Government.
36. Memo. of authorised balances and advances. – The Head of the Circle will supply each Presidency Post Office with a memo. in the form Pa.-14 showing –
(a) the authorised minimum and maximum cash balances for the office, and
(b) the authorised maximum balance for stamps. The minimum and maximum cash balances being fixed in accordance with the principles laid down in rules 138 and 139. In fixing the maximum balance for stamps, it should be borne in mind that a postmaster must keep a supply of ordinary stamps, for sale to the public, “sufficient for the probable demands of one week”, and therefore the maximum should be equal to one week’s demand plus the demand for the period between two supplies.
NOTE – The word ‘Stamps’ used in this rule includes Postage stamps, Postal Stationery and non Postal stamps.
EXCEPTION – When the average number of unregistered articles despatched daily to a post office, mail office or sorting section in advance exceeds 200 (a labelled bundle counting as one article), a direct mail bag may be closed for it provided that this will –
EXCEPTION – The Bombay and Calcutta G.P.Os. and the following R.M.S. offices will close direct parcel bags only for those offices and sections for which there are more than 10 registered parcels :
Howrah and R.M.S. Offices in Madras town.
Supervisory offices of the Circle in which the receiving office is located should check the contents of the bag to see that the dispatching office or section follows the extract sorting list meticulously.
NOTE 1-Sorting list questions are matters for fair discussion between Heads of Circles concerned. Reference may be made to the Director-General where, for any special reason, agreement cannot be arrived at.
NOTE 2 – When any alteration is to be made in a due mail and sorting list effect will, except in urgent cases, be given to the change from the first of the next quarter. If the change involves extensive alterations in the due mail and sorting list, a revised list will be supplied to the office or section concerned before the change comes into effect. If the change does not involve extensive alterations, a sorting order will be issued.
40. Objection statements. – (1) The Head of the Circle is expected to give the Audit Office every possible assistance by enforcing the prompt adjustment of outstandings, retrenchment, etc.
41. Omitted.
42. Detention of outward mail steamers. – (1) The Postmaster-General, Bombay, is authorised to detain the outward P. and O., mail steamer for a period not exceeding 24 hours when any of the following outward foreign mails fails to arrive at Bombay in proper time :
43. Deleted.
45-A. – Permitting class IV officials of P.O. to be requisitioned by R.M.S. – The Head of the Circle may prescribe the Post Offices from which the Head Sorter or Mail Guard of an
R.M.S. section, not having a mail office at the starting station of the trip, and not having more than one van peon may requisition for Class IV official, to escort mail in a compartment not having an intercommunication door, or to work as van peon in case the van peon of the section falls sick or misses the train.
46. Functions of post offices. – (1) The Head of a Circle may impose any restriction that he may consider necessary on the classes of business to be performed by any particular head, sub or branch office in the Circle. Should he think it necessary for any special reason, he may also at any time, in respect of any particular office or offices, suspend the acceptance or dispatch of all or any of the classes of postal articles or restrict the number or description or both of all or any of the classes of postal articles to be accepted or despatched but in such case he should immediately inform the Director-General of the nature and details of restriction imposed and the reasons for taking such action. In case he thinks it necessary for the same reasons that the issue of money orders upon or by any particular post office or group of Post offices should be suspended, or that money orders should not be so issued, except on payment of special rates of commission higher than the ordinary rates prescribed, the orders of the Director-General should be obtained. Any restriction imposed by the Head of the Circle on his own authority on the powers of an office, should be notified in the next issue of the Post and Telegraph Guide Office and in the case of a head office, it should also be reported to the Director-General.
should be submitted to the Director-General or, if the Director-General’s sanction is not required, sanctioned by the Head of the Circle in time to allow of its being carried out from the beginning of a quarter. In every case, the Head of the Circle should give the Audit Office at least one month’s notice of the proposed conversion or transfer.
(2) Other changes in the relations between one post office and another, or in the functions of an office, such as the conversion of a sub-office into a branch office, or vice versa, or the grant or withdrawal of authority to transact savings bank or other business in the case of a branch office, may be carried out at any time without giving previous notice to the Audit Office.
48. Instructions regarding the exchange of cash remittances. – (1) The Head of the Circle is required to prescribe how first class head offices situated at stations where there is no treasury or sub-treasury are to be supplied with funds and how they are to be relieved of their surplus funds. A first class head office may be authorised to exchange remittances with any other head office.
Whenever it is ordered that a special carrier should be employed to convey remittances, it should be laid down whether the money is to be made over loose to the carrier or enclosed in a cash bag. Ordinarily cash in excess of Rs. 250 should be enclosed in cash bag.
NOTE – Cash remittances should, as far as possible, be excluded from the mails when they travel by runners at night, and when such remittances cannot be altogether excluded, a maximum limit as to the amount which may be sent should be fixed in each case. (See Note 1 below rule 171).
49. Fixing limits of aggregate amounts to a single Postman or Village Postman. – The Head of the Circle may raise the limit of aggregate amount to be entrusted to a single postman to Rs. 2,000. In the case of Village Postman he may raise the aggregate amount to be entrusted to a single Village Postman to Rs. 500 provided the route of village postman’s beat and the village where he passes the night while on his beat are considered by the police authorities to be reasonably free from danger. Where the limit is increased to Rs. 500 the village postman should also be authorised to take out money orders upto the limit of Rs. 100 each. This limit will be shown in the memo. of authorised balances (PA-4) and consolidated memo. of authorised balances (PA-15).
49-A. Fixing percentage of MOs to be verified by I.P.O., T.I., Overseer-Postmen and Overseer. – The Head of a Circle may take steps to ensure that payment of an adequate percentage of the number of money orders paid by postmen, village postmen and delivery agents attached to Post Offices in his jurisdiction is verified monthly by the Inspectors of Post Offices, Town Inspectors, Overseers and Overseer-postmen in his Circle. An Inspector of Post Offices is required to verify payment of at least 25 money orders in a month while each of the others is required to verify payment of 50 money orders per month. Should the Head of a Circle consider the number prescribed above, as not yielding a percentage considered by him as adequate, he may at his discretion, fix an percentage of the number of money orders to be verified by a particular official or class of officials in his jurisdiction. The percentage may be fixed either uniformly for all units in the Circle, or varying from unit to unit according to the money order traffic, at the discretion of the Head of the Circle.
A Head Postmaster may authorise any such Sub-Office in his jurisdiction to keep a stock of Indian Postal Orders. He will supply a copy of his authority to the office concerned and the Superintendent.
Every Head or Sub Office in the circle which pays British Postal Orders and that which is authorised to pay Irish Postal Orders will be supplied by the Head of the Circle on requisition from the Superintendent concerned with specimens of the respective Postal Orders overprinted “Specimen”. A reserve stock of such specimen orders is kept in the office of the Head of the Circle and this stock should be replenished from time to time as may be necessary by requisition on the Office of the Director General. When a specimen order supplied to a Post Office has been spoilt, lost or mislaid and a requisition is received by the Head of the Circle for a fresh specimen order to replace it, the requisition should be complied with. In every case, specimen Postal orders will be supplied to the offices concerned under intimation to the Superintendent.
52. Payment of out -of-date and defective British or Irish Postal Orders. – (1) The Head of the Circle may sanction the payment of out-of-date British postal orders and Irish postal orders
(i.e. orders presented for payment more than six months after the last day of the month of issue), under the conditions laid down in rule 394 of the Posts and Telegraphs Manual, Volume VI, provided that hardship would result if payment was delayed. In other cases payment may not be made until a reference has been made by the Head of the Circle to the Controller. Money Order Department, G.P.O., London, in case of British postal orders, and to the Secretary, Department of Posts and Telegraphs, Dublin, Ireland, in case of Irish postal orders. Complete particulars of the orders should be furnished by the Head of the Circle to these offices.
52/2. Agreement by banks for the payment of crossed British, Irish and Indian Postal Orders. –(1) A bank may enter into an express agreement with a Head of a Circle, in the form given below for the relaxation of the conditions under which British, Irish or Indian postal orders are paid when presented by private persons :
To
The Postmaster-General __________________,
___________________.
SIR,
Our attention has been drawn to the rules in the Indian Post Office Guide providing for a relaxation in the case of British, Irish and Indian postal orders presented by or through a Bank which has entered into an express agreement with the Post Office, of the conditions on which such orders are paid to private persons.
We are desirous of making such an arrangement with you on behalf of
The Head Office of our Bank at _________________ The branch office
All our branches and on behalf of The branches of our bank at the placed detailed below
All our existing branches as well as branches which
may be opened hereafter
and we accordingly hereby undertake to have the name of our constituent, on whose behalf a postal order is presented by us, the said head office of our Bank or by any of the said branches thereof, entered on each such order presented for payment; and upon request, to furnish the Post Office with the address of any such constituent.
Dated, the 20 Yours faithfully,
List of Branches included in the Agreement
(2) Stamp duty will have to be paid on such agreement at the rate fixed by the Government of the Province in which the bank executing the agreement is situated.
52/3. Payment of Time Barred Indian Postal Orders and Waiving of 2nd Commission.
– Heads of Circles may sanction ex-gratia the payment of the value of time barred Indian Postal Orders subject to a maximum of Rs. 500 in each case. and without limit in the case of payments made to any Government or Quasi-Government Departments, provided that the delay in presenting the Indian Postal Orders within the period prescribed under rule 180-D (2) of the Indian Post Office Rules is entirely due to the action of a public authority viz, a court of law or the Post Office etc. or due to circumstances beyond the control of the payee or purchaser of the Indian Postal Orders concerned. The Head of a Circle may also waive the recovery of second commission due on such Indian Postal Orders at his discretion provided that the delay in presenting the Indian Postal Orders is entirely due to the action of a public authority viz., a court of law or the post office etc. or due to circumstances beyond the control of the payee or purchaser of the Indian Postal Orders concerned provided that except in cases where payment is to be made to any Government or Quasi-Government Departments the value of the Indian Postal Orders does not exceed Rs. 500 in each case.
All applications should be accompanied by the counterfoils of the orders or in the case of partial destruction, an identifiable portion (i.e. containing the full serial number and amount of the Order).
54/1. Applications regarding miscarriage, loss or destruction of Indian Postal Orders.
– The original applications for enquiry in respect of miscarriage, loss or destruction of Indian Postal Orders along with counterfoils should, if they comply with the prescribed conditions, be forwarded to the Deputy Accountant-General, Posts and Telegraphs, Delhi to ascertain if the orders in question have been paid or not. A certificate of non-payment of the orders from the Deputy Accountant-General, Posts and Telegraphs, Delhi, can be obtained only after the expiry of sixteen months counting from the last day of the month of issue of the orders. On receipt of this certificate of non-payment (from the Audit Office) the Superintendent of post offices or the first class Postmaster, as the case may be, may sanction the refund if he is satisfied that the claim is genuine.
55/1. Loss of unsold Indian Postal Orders. – The Head of a Circle is authorised to sanction refunds to postal officials of the amounts recovered from them on account of the value and commission of lost Indian Postal Orders, subject to the condition that the refund shall not be made until one full year has elapsed since the date of loss of the order or orders concerned and then only after it has been ascertained from the Deputy Accountant-General, Posts and Telegraphs, Delhi that no payment has been made by any post office in respect of the missing order or orders.
55/2. Loss or theft of unsold Indian Postal Orders. – On receipt of a report of loss or theft of an Indian Postal Order from the stock of a Post Office and a certificate of non-payment in respect of the same from the Delhi Audit Office, the Head of the Circle should notify the loss in his Circular. The Delhi Audit Office will also immediately report the loss by express letter to other Heads of Circles stating the full particulars including the amount and the index-letter and serial No. of the missing Order so that the latter may notify the loss in their Circular to stop its payment.
56. British or Irish Postal Orders lost after payment. – The Head of a Circle may authorise the issue of a certificate of payment in respect of a British or Irish Postal Order lost after payment.
56/1. Indian Postal Orders lost after payment. – The Head of a Circle may authorise the issue of a certificate of payment in respect of an Indian Postal Order lost after payment.
56/2. Post Office Certificates lost after payment. – When a report of loss of a paid Post Office Certificate is received by the Head of the Circle under Rule 554 of Posts and Telegraphs Manual, Volume VI and the whereabouts of the holder are not traceable the Head of the Circle should issue the certificate of payment after making detailed enquiries and notifying the loss of the certificate in his Circular with a view to banning the issue of a declaration in lieu and entertainment of second claim without sufficient proof.
56/3. Loss of Post Office certificates before issue from stock after issue but before delivery to the holders. – On receipt of a report of loss, theft, or destruction before issue of a certificate from or at a Post Office or after it has been issued but before delivery to the purchaser and on receipt of a certificate of non-encashment from the Audit Office, the Head of the Circle shall notify the loss, theft, etc., in his monthly Circular. The Audit Office will also immediately report the loss by Express letter to other Heads of Circles stating the full particulars of the lost, stolen, spoiled or destroyed certificate so that the latter may notify the loss in their circular to prevent its encashment.
57. Accounts opened on behalf of minors. – (1) When a person who wishes to open a savings bank account on behalf of a minor is not the father or if the father be dead, the mother of the minor, the postmaster will send the Head of the Circle a form (S.B. –15) filled up by the applicant giving particulars of his claim to be considered the minor’s guardian, together with any documents produced by him. If the Head of the circle is satisfied that the claim has been established, he should issue a certificate recognizing the applicant as the guardian of the minor and send it to the head office concerned for delivery to the applicant. The certificate should specify the conditions under which withdrawals may be made from the account, i.e., whether without further reference to the Head of the Circle, irrespective of the balance at credit of the account, or only when the balance is under Rs. 500. The Head of the Circle should be guided in issuing the orders permitting withdrawals by rule 41 of the Rules for Depositors.
(2) The Postmaster-General has discretionary power to sanction payment of interest on an account opened on behalf of minor for any period after the date on which the minor attains his majority, by relaxation of the provisions of rule 34(3) of the Rules for Depositors.
NOTE. – In case in which an account is desired to be opened on behalf of a minor by a person other then the one who has been appointed guardian of the minor by a court of law in India, and also in the case in which an account on behalf of a minor is desired to be opened in a post office situated in a place not within India, the application for opening the account will be forwarded to the Head of the Circle and should be disposed of by him in the manner indicated above.
58. Withdrawals from minors’ accounts. -When a person other than the father, or, if the father is dead, the mother claims to withdraw money from an account opened on behalf of a minor as being the guardian of the minor, a form filled up by the applicant giving particulars of his claim to be considered the minor’s guardian, and accompanied by any documents produced by him, will be sent to the Head of the Circle, unless the withdrawal may be permitted without reference to the Head of the Circle, under a certificate issued at the time the account was opened. The Head of the Circle should be guided in issuing orders by rule 41 of the Rules for Depositors.
NOTE 1. – When a Hindu minor has been given in adoption, the adoptive father is the legal guardian of the minor, and payment can be allowed only on his signature, the natural father having, in such a case, no right to deal with the account.
NOTE 2.- In the case of the child of a Kulin Brahmin, who has more than one wife and does not live with them, the Head of the Circle, may in his discretion, allow the application and warrant to be signed by the mother.
NOTE 3.-In the case of Hindus, the father, mother, or any other relative, ceases to be the guardian of a female minor after her marriage, when her husband becomes her natural and sole guardian. Accordingly, during the minority of a married female minor, her husband alone is entitled to withdraw money from an account opened on her behalf. In the case of Muslims however, the husband should be allowed to make withdrawals from the account opened on behalf of his minor wife, only on the production of an order from a competent court appointing him guardian of the minor’s property, or on the production of the written consent of the minor’s fa ther, which should be attested by a responsible officer of the Post Office.
NOTE 4.-When the husband of a female minor is himself a minor, then, if the husband is a member of a Hindu undivided family, his father as the Karta or managing member of the fa mily would be the guardian of the property of his son’s minor wife. If the husband be living separate from his father, he (the husband) alone would be entitled to the guardianship of the property of his minor wife, but he would be under disability, and for the purpose of management, it would be necessary to have a guardian appointed by a court. The minor husband’s own guardian cannot be treated as the guardian of his minor wife, unless appointed to that office by a court.
NOTE 5. – For payment of interest on an account opened on behalf of a minor for any period after the date on which the minor attains his majority. – See Rule 57(2).
(2) The Head of a Circle is empowered to direct that the public account be closed, should its object at any time be such that the account could not under the rules be opened as public account.
NOTE – The opening of public accounts in the P.O. Savings Bank on behalf of “Cemetery Funds” should not (except in the Madras Presidency) be authorised by the Head of the Circle, when the money is collected for credit to Government.
(2) In the case of regimental and other conjoint accounts, the Head of a Circle is empowered by clause (i) of rule 44 of the Rules for Depositors to specially exempt Commanding Officers and other holders of such accounts from giving the month’s notice required for withdrawals from the deposits in excess of the limit of Rs. 1,000 laid down in that rule.
63. Payment of deposit of deceased depositor or depositor incapable of managing his affairs. – (1) Applications for repayment of savings bank deposits at credit of deceased depositors, or depositors who are incapacitated for business will be submitted by postmasters for the order of the Head of the circle with a report [in form S.B.-15(a)] accompanied by any documents produced by the applicant in support of his claim, except in the cases referred to in the Exception below rule 503(6) of the Posts and Telegraphs Manual, Volume VI, in which the head postmaster himself is competent to pass orders on the claims.
(iii) In the case of claims by persons other than the widow or children of the depositor, the obligation to produce legal proof of heirship or representation can rarely, if ever, be considered a hardship.
extent the production of legal proof of heirship or representation would cause hardship.
I hereby authorise the payment to you of Rupees (in figures and words) …………… only, being the balance, inclusive of interest, at credit of the Post Office Savings Bank Account No. ………………… standing in the name of the late …………………… on the date of his/her death, viz. the ………………….19 .
The amount mentioned, together with interest which has since accrued on the account, i.e. up to the close of the last month, will be paid to you on your making application direct to the postmaster ………………..
NOTE. – The Head of the Circle has discretionary power to sanction payment of the interest on money deposited in the account of a deceased depositor, after his death, by relaxation of the orders contained in Note 2 below rule 29 of the Rules for Depositors.
NOTE 1-If a minor is entitled to money at credit of a deceased depositor’s account, the amount is payable only to the minor’s guardian.
NOTE 2-The payment of balances standing at the credit of accounts of deceased officers and soldiers of the British Army and sepoys, is governed by rules 504 and 505 of the Posts and Telegraphs Manual, Volume VI.
NOTE 3.-A bond of indemnity (see paragraph (4) of this rule) must be stamped but need not be registered, the stamp being provided by the person who executes the bond.
NOTE 4.-The fact that it would be troublesome or inconvenient to the claimant to obtain legal evidence or that he would be put to the inconvenience and expense of a journey in order to procure it, is held not to constitute in itself hardship of the kind contemplated by rule 38 of the Rules for Depositors and recommendations should not, therefore, be made to the Director-General for the exercise of the discretionary power vested in him by that rule on this ground alone.
In case of Government securities are concerned, a certificate granted to an applicant by the District Magistrate in accordance with the proviso to section 12 of the Indian Securities Act, 1920, in the following form will be sufficient evidence of the claim of the application :
“Certified that ………………………… (the depositor’s name) the deceased holder of Government Promissory Notes Nos. ………………….. of the …………………..loan for Rs. …………….., who died intestate, belonged to a Hindu undivided family governed by the Mitakshara Law, that the Government promissory notes formed part of the joint family, property of the family and, that …………………… (the applicant) is the managing (or sole surviving) male member of the family and the deceased holder had left him surviving no female relative specified in class I of the Schedule to the Hindu Succession Act, 1956 or a male relative specified in that class who claims through such female relative.”
EXCEPTION – When the amount due on the cash certificate exceeds Rs. 5,000, or in the case of Post Office Savings Bank, the balance at credit on the date of depositor’s death (inclusive of interest up to the date of depositor’s death) exceeds Rs. 5,000, or in the case of Government Securities held in the custody of the Accountant-General, Posts and Telegraphs, if the amount is in excess of Rs. 5,000 and the claim is based on survivorship the claimant should be asked to produce a District Magistrate’s certificate on the above lines or failing this, a declaration on the lines of the above certificate affirmed before Magistrate and an affidavit from some independent disinterested person affirming before a Magistrate the facts stated in the declaration. In all such cases sanction to the payment of the amount may be issued by the Heads of Circles without reference to the Director-General.
NOTE 5. – Heads of Circles have discretionary power to authorise the closure of savings bank accounts belonging to deceased depositors without production of the pass-book in all cases in which they are competent to issue payment orders under rule 37 of the Rules for Depositors.
NOTE 6.-The Head of a circle has discretionary power to sanction payment of interest on the Savings Bank account of a deceased minor depositor, after the date on which the minor would have attained majority had he (or she) lived.
65/1. Transfer of Postal Certificates held by a minor to the name of another person.The Head of the circle may sanction the transfer of a Postal Certificate standing in the name of a minor to that of another person without insisting on the production of proof of necessity from a Court of law in cases where the guardian of the minor holder applying for the transfer is a parent or a very near relative.
66. Payment of Postal Certificates standing in the names of deceased persons. – (1) Applications for payment of postal certificates standing in the names of deceased holders, will be submitted by postmaster for the orders of the Head of the circle with a report, in form c.c.-16 accompanied by any documents produced by the applicant in support of his claim, except in cases in which the postmaster himself is competent to decide the claim. In disposing of the application the Head of the Circle giving orders for payment should be guided by the provisions of Rule 63. Orders for payment of postal certificates left by a deceased holder should be issued by the Head of the Circle in which at least one of those postal certificates stands registered. On receipt, therefore, of the application and other documents if the Head of the Circle finds that none of the postal certificates left by the deceased holder stands registered at any post office in his Circle he should arrange to obtain orders for payment from the Head of the proper circle.
accordance with the procedure for the transfer of postal certificates from the name of one holder to another.
NOTE – The Head of the circle should advise the Audit Office when the applicant’s title is admitted and in the case of the loss, theft or destruction of a certificate being ascertained at the time the applicant enters his claim, or when it occurs in the interval between his application and recognition of his title, he should be required to proceed in the same manner to obtain a declaration as if the holder was alive and it had been lost, stolen or destroyed while in his custody.
The Audit Office in issuing the declaration will add thereto the following :
______________ (name of applicant) has been recognised as the present holder of this declaration.
67. Articles addressed to deceased persons. – (1) Under section 38 of the Indian Post Office Act, an article received in the Returned Letter Office as undelivered to the addressee must be returned to the sender if his name and address are known or can be ascertained, and, therefore, no application from, or on behalf of, the representatives of the deceased addressee for the delivery of such an article to them, after it has reached the Returned Letter Office, can be entertained.
EXCEPTION – If the representatives of a deceased addressee claim delivery of an insured article on the strength of a probate of the deceased will, or letters of administration the article may be delivered to them without an indemnity bond. In the case of a certificate of succession, however, the execution of an indemnity bond may be dispensed with only when the insured article is mentioned in the certificate.
67-A. The Postmaster-General may at his discretion sanction delivery of registered articles, parcels and insured articles addressed to and payment of money orders payable to students and inmates of educational institutions to the head of the institution subject to the conditions mentioned in the Post Office Guide.
68. Disposal of injurious, indecent or obscene articles. – (1) The Head of a Circle is empowered by section 23(3) (a) of the Post Office Act to direct, if necessary, that a postal article suspected to contain any explosive, dangerous, deleterious of filthy substance, or anything liable to injure postal articles in course of transmission by post or any officer of the Post Office, the transmission by post or any officer of the Post Office, the transmission of which by post or any officer of the Post Office, the transmission of which by post is prohibited under section 19 of the Act, may be opened and destroyed. If, however, only a part of the contents of the postal article is of nature the transmission of which is prohibited under section 19 of the Act, the article may be disposed of under the ordinary rules after destroying only that portion of the contents which is prohibited. He may, however, with the written consent of the sender, but not otherwise, authorise the sale of the contents of a leaky parcel and the remittance of the sale-proceeds to the sender. The Head of the Circle will record an order in each case showing clearly his reasons for authorising the opening or destruction of any such postal article.
Note – Leaky and perishable articles are “deleterious” and “likely to injure postal articles in course of transmission by post” within the meaning of section 19 of the Post Office Act.
(b)Any article found to contain anything indecent or obscene, or to have on its outside – whether on the article itself, as in the case of a newspaper, or on its cover – words, marks, or designs of an indecent, obscene, securilous, threatening, or grossly offensive character, shall be destroyed or be otherwise dealt with in such manner as the Head of the Circle may direct.
Explanation. – ‘Lottery’ does not include a lottery organised or authorised by the Government.
This power should be exercised only when the article has reached the Returned Letter Office and the reasons for ordering the destruction of an article should be recorded in writing. As regards indecent or obscene article, only those articles as to the indecency or obscenity of which there can be no possible doubt, should be ordered to be destroyed : all other such articles should be forwarded to the Director-General for orders. In the case of a lottery, where the Head of the Circle has the slightest doubt, whether the matter contained is actually a ticket, or a proposal etc. or not, he should consult the law officers of the State or refer the case to the Director-General; if considered necessary.
69. Disposal of articles with prohibited contents. – (1) On receiving information from the Manager of the Returned Letter Office, that a postal article received in that office has been found to contain intoxicating drugs, the transmission of which by post is prohibited, the Head of the circle should, after satisfying himself as to the correctness of the report, issue orders for the article, with all its contents, to be made over to the nearest Excise Officer for the adoption of such further proceedings as may be deemed proper.
(2) If an article has been found to contain anything else, the transmission of which by post is prohibited, the Head of the Circle, on receiving a report from the Returned Letter Office or from the post office concerned, should issue orders as to the action to be taken, after enquiry, if necessary, of the civil authorities.
EXPLANATION.-This rule applies only to cases in which it is known for certain that the contents of the postal article are prohibited.
70. Complaints relating to v.p. articles sent dishonestly or fraudulently. – If a complaint is made by the addressee immediately after the receipt of a v.p. article that it was sent dishonestly or fraudulently, the Head of the Circle may (a) withhold the payment to the sender of the v.p. article of the money recovered from the addressee, and (b) order the return of the v.p. article to the sender and refund to the addressee the sum of money recovered from him on the delivery of the article on his furnishing an indemnity bond in the form given below. Before exercising this power, the Head of the Circle should satisfy himself that the v.p. article was sent with the intention of defrauding the addressee. At the first stage, he must satisfy himself, that there are prima facie grounds for believing this to be the case, while at the second stage he must, after having made such enquiries as may be necessary, fully satisfy himself on the point. Great care must be taken that the power is exercised only in absolutely clear and obvious cases of fraud.
“I …………….. son of …………………… resident of …………………………... having received payment of v.p. money order No. ……………..dated ………………. addressed to ………………………….. and sent by ……………………………. do hereby undertake to indemnify the Postal Department against any future claims by any person in respect of the above amount.”
71. Correspondence with Foreign Administrations. – (1) Communications received from the British Post Office relating to the loss, delay, damage, or miscarriage of parcels, registered articles, and ordinary articles of the letter mail, will be addressed to the Postmaster-General Bombay, who will dispose of them as follows :
(2) The Head of the Circle concerned will dispose of the references assigned to him and he will also deal with all enquiries originating in India in respect of articles for, or from, the post offices specified in the preceding paragraph.
The Secretary, General Post Office Edinburgh, Scotland.
(iii) in the case of all other articles, to –
The Postmaster,
(British Office of Exchange)
(d) Enquiries regarding parcels, similar to those referred to in (c) above, should be addressed in the same way, except that in the case of parcels included in the mails for or from London, the enquiries should be addressed to –
The Assistant Controller, General Post Office, Parcel Depot, London, E.C.
NOTE – Formal references such as notices of non-delivery, verification notes, reclamations, etc. and reminders relating thereto, are not dealt with by the Postmaster-General, but by the Indian Officers of foreign exchange.
71-A. Disposal of enquiries or complaints relating to the loss or non-delivery of unregistered and registered articles of the letter mail and of foreign parcels posted in and addressed to a country other than India. – If an enquiry is made regarding the disposal of an unregistered or registered article of the letter mail posted in a foreign country which is a member or the Universal Postal Union and addressed to another country which is also a member of the Union, the following action should be taken if the enquiry has been received within the prescribed period – nine months if the enquiry has been made by a member of the public and two years if it has been made by an Administration of the Union :
II. If the enquiry relates to a foreign parcel and is made in accordance with the provisions of clause 230 (3) of the Post Office Guide Part I action should be taken as described in paragraphs
(1) (2) and 1(3) above except that the enquiry form to be used in such cases will be the Union form C.P.-5, and that the latest period within which the enquiry form is to be returned is 6 months (9 months in the case of distant countries pays elogues). The period of limitation mentioned in paragraph I is also applicable to enquiries in respect of parcels. Form C.P.-5 should, if necessary, be accompanied by the sender’s receipt for the posting of the parcel.
NOTE 1. – A single enquiry fee is payable for enquiries concerning several registered articles posted simultaneously by the same sender to the address of the same addressee. This rule does not, however, apply in the case of registered articles posted in India and addressed to Aden, Ceylon and Portuguese India
NOTE 2.-If it is desired that the enquiry should be sent by air to a country to which surcharged air mail service exist, the sender will have to pay the initial rate of air mail fee for the country of destination.
71-B. Procedure for dealing with complaints and enquiries relating to foreign postal articles. – 1. Complaints and enquiries ma y be received by offices in India in any of the following
| ways :- | |
|---|---|
| (i) | in respect of an article booked in India for delivery in foreign country :-from the sender in India |
| (ii) | in respect of article booked in foreign country for delivery in India : |
The procedure for dealing with the complaint or enquiry is different in each of the above cases.
2. Outward articles – (a) Complaints in respect of outward foreign articles received by a Head of a circle should normally be transferred to the Superintendent of Post Offices or First Class Postmaster concerned unless it is decided to take up enquiries direct. In the latter case the officer receiving the complaint should enter it in the Complaint Register in the same way as in the case of an inland complaint and then institute enquiries regarding its disposal within India in the same way as for an inland article. If it is found that the article has been duly consigned by an office of exchange to an office outside India he should, if he does not control that office, request the Head of the circle controlling the office of exchange or the Directorate in special cases to take up the matter with the foreign Administration concerned. It should be remembered that when enquiries have to be made from foreign countries, replies take much longer to be received than in the inland service.
(b) If, in any particular case, a request is receive from the office of exchange to address the Foreign administration, as a routine enquiry is not considered by it to serve the purpose or no replies are received to reclamation issued by the office of exchange, the Head of the Circle should take up the case and address the Foreign Administration a formal letter in the matter or in special cases refer the case to the directorate for taking it up.
3. Inward articles.-(a) Normally, in respect of an inward article, complaints should be preferred by the sender to the Postal Administration of the country of origin. Complaints addressed to the Indian Posts and Telegraph Department in such cases should normally be disposed of by requesting the complaint to take up the matter with the country of origin. In special cases, in which it is considered that there are very special reasons for this Department to entertain such a complaint enquiries may be taken up with the administration of origin. In such cases, the matter will be referred by the officer receiving the complaint or enquiry to the Head of the Circle who will decide whether he should correspond on the subject direct with the Foreign Administration concerned or refer the matter to the Director General for referring it to the foreign country.
country. Very few of the enquiries addressed to the Director-General in this manner are transferred for disposal to Heads of Circles, but if the Heads of Circles do receive such complaints transferred by the Director-General to them for disposal or if they receive any enquiry direct from a foreign country, there is no objection to replies being sent to the foreign countries direct by the Head of the Circle.
72. Special procedure for Presidency Offices. – (1) The rules relating to the conduct of work in head offices apply equally to Presidency offices, except that a special rule or procedure may be adopted for a presidency office, or the duties of verifying the cash balance may be transferred from a Presidency Postmaster to any other officer with the sanction of the Director-General. In such cases, the Postmaster-General should submit his proposals to the Director-General in the following form :
Name of
Modification
No. of rules
Reasons in brief
Department
proposed
affected.
(2) With the exception given in the preceding paragraph and also with the exception of the duties of the postmaster which may, under the ordinary rules, be delegated to other officials under the orders of the Postmaster-General the delegation to other officers of any of the duties of the Presidency or First Class Postmaster may be sanctioned by the Postmaster-General, a statement in the following form being at the same time submitted to the Director-General for Information:
Name of Department No. of rule affected Officer to whom assigned
73. Deleted.
74. Licenses for the use of franking machines. – (1) The Head of a Circle may issue licenses (M.S. 22) to Government officers, public bodies, firms and persons of standing to use franking machines for the payment of postage on postage articles or charges on State telegrams or both, under the terms and conditions prescribed from time to time by Director-General. A copy of the license will be sent by him to the post and telegraph offices in which the articles or telegrams will be presented for dispatch. The post office will be required to maintain an account with the licensee for the amounts paid by him from time to time and inspect the machines, but if the postal articles are allowed to be posted at more than one post Office or if the machine is used for the payment of telegraph charges only and there are more than one post office in the station, the Head of the Circle will decide what post office will carry out these duties. A copy of the license authorising the use of a franking machine to pay charges on State telegrams will also be sent to the Telegraph Check Office the name of the post office where, the account will be kept being intimated at the same time.
(2) In the event of a breach of any of the conditions of the license, the license will be forthwith cancelled by the Head of the Circle, who will not be responsible for any loss which the licensee may incur thereby. In such a case, any sum that may be due to the licensee on account of amount advanced should be refunded any any sum that may be due to the Department on account of postage or telegraph charges should be recovered from him
75. Prepayment of postage in cash on unregistered packets. – (1) In order to meet convenience of firms at Presidency Towns which have a very large number of inland unregistered packets to post, the head of the Circle may make special arrangements to accept payment of postage in cash, subject to such conditions (time, place, manner of posting, previous notice) as he may consider it necessary to impose and provided the minimum number of packets is not less than
(2) The fact that postage has been prepaid in cash on such articles will be indicated by the impression on them, in red or magenta ink, of the special stamp supplied for the purpose which must remain in the personal custody of the Head of the Office except in the case of Presidency Post Offices where a Gazetted Assistant Postmaster may keep it.
NOTE – This system may be extended to Head and sub post offices other than those which are in charge of an official in the Lowest Selection Grade or time scale of pay, where there is a demand for it or such a facility is likely to be utilised by the public.
75-A. Prepayment of postage and registration fee in cash on ordinary Inland registered articles of letter mail. The Head of the circle may authorise post office to accept payment of postage and registration fee in cash in respect of ordinary registered articles of letter mail subject to the conditions given in Rule 171-A of P&T, Manual Volume VI, Part I (Fourth Edition). When a demand for providing this facility at a post office is received from the public, the Head of the Circle should before authorising introduction of the facility, considered the importance of the place to see whether the facility to be utilised by other firms, individuals etc. in that locality.
NOTE – This facility may be made available only at those Head Offices and sub offices under Higher Selection Grade officials or above in the towns of Bombay, Calcutta, Madras and Delhi only.
76. Enumeration of articles by Returned Letter Offices.- During the second week of the months of February and August of each year, an enumeration will be made of the number of ordinary unregistered articles of the letter and parcel mail received in and despatched by each
R.L.O. Statistics of ordinary unregistered articles of the letter and parcel mail received during the previous week or weeks and disposed of during the enumeration week will be recorded and shown separately. The enumeration for three out of the seven days should be carried out by an Assistant Postmaster General or Assistant Director of Postal Services. A copy of each of the enumeration returns (R.L.O.-1 or R.L.O.-2) will be received with the R.L.O. returns for the corresponding half-year.
79. Deleted.
80. Compensation for loss of, or damage to, inland insured articles. – (1) In dealing with claims for compensation for loss of, or damage to inland insured articles or their contents, the Head of a Circle should be guided by the conditions laid down in the Post and Telegraph Guide regarding the payment of compensation in such cases, and should also observe the instructions given in the following paragraphs.
presented and in that case the money will be paid not less than five years after the claim has been admitted. If, on the other hand, the Currency Department is not satisfied that the missing halves will not turn up at future date, the Post Office can received only half value immediately and the other half as and when the counter halves are presented and the counter claims are rejected. In cases where the missing halves had been tendered and their value paid before presentation of the safe halves by the Post Office, the Currency Department may pay only the half value of the full notes. On receipt of the half value in the latter cases, the amount already paid as compensation should be reoccupied and credited in the accounts of the head office by which the compensation was paid and, if any balance remains, it should be made over to the sender. In the event of the full value being recovered the same procedure should be followed.
NOTE 1. – If the contents’ of an insured parcel are damaged by an escape insured article is first reported should at once give notice to the office of posting of the article for communication to the sender.
NOTE 2 – If the contents of an insured parcel are damaged by an escape of (say) oil from any other parcel, the sender of the parcel containing the oil may be held liable civilly for the compensation paid by the Post Office to the sender of the insured parcel if the leakage was due to the latter’s negligence in not properly packing the parcel.
81. Compensation for loss of, or damage to, inland uninsured registered articles. – (1) The Head of a Circle may sanction compensation up to a limit of Rs. 25 in respect of the loss of any inland uninsured registered letter, packet, or parcel, or its contents, or of any damage caused to it in the course of transmission through the post, subject to the conditions laid down in the Post Office Guide. Claims for compensation for the loss of an article, or of any of its contents, should be decided by the Head of the Circle of the circle in which the office of posting is situated, while those in respect of damage to an article by the Head of the Circle of the circle in which the office of delivery is situated. In granting compensation, the following special instructions are to be carefully borne in mind :
In all cases of doubt, a reference should be made to the Director-General.
(2) In the event of the whole, or any portion, of the contents of a lost registered article being recovered after payment of compensation, it should be left to the option of the sender or addressee to whom the compensation was paid, to retain the compensation paid to him, or to take delivery of the recovered articles and refund the whole amount paid as compensation.
not covered by the standard designs. These proposals should be accompanied by plans which should, as far as possible, follow the standard designs of mail vans authorised by the Railway Board in their drawings noted below :
BROAD GAUGE POSTAL VANS
| Nomenclature | Postal accom- | Layout drawing for | Length of postal comptt. | ||
|---|---|---|---|---|---|
| modation | Timber Body | Light weight steel body | Timber body | Light weight steel body | |
| 1 | 2 | 3 | 4 | 5 | 6 |
| 2 SW | Full Bogie | CSC-1461 | CSC-1226 | 69’-0” | 70’-0” |
| SW + ½ | ¾ ” | CSC-1462 | CSC-1227 | 50’-0” | 51’-0” |
| SW | ½ ” | CSC-1463 | CSC-1228 | 33’-0” | 33’-0” |
| ST | 3/8 ” | CSC-1464 | CSC-1229 | 27’-0” | 27’-0” |
| SH | ¼ ” | CSC-1465 | CSC-1230 | 21’-9” | 22’-0” |
| SQ | 1/8 ” | CSC-1122 | 10’-6” | ||
METRE GAUGE POSTAL VANS
| Nomenclature | Postal accommodation | Layout drawing | Length |
| 1 | 2 | 3 | 4 |
| 2 SW | Full Bogie | CSC-1323 | 58’-0” |
| SW + ½ | ¾ ” | CSC-1324 | 42’-0” |
| SW | ½ ” | CSC-1325 | 26’-0” |
| ST | 3/8 ” | CSC-1326 | 21’-0” |
| SH | ¼ ” | CSC-1327 | 15’-0” |
88.Revision of reserved accommodation. – The previous sanction of the Director-General should be obtained, in cases where it is necessary to increase or decrease the reserved accommodation on railways for sorting sections. Proposals for such changes should be submitted in the form of accommodation statement in form Est.-45, stating fully the reasons for the revision and whether the existing stock of vans is sufficient for the purpose and any other particulars which the Head of the Circle may think necessary.
89. Check of memorandum of disbursement of pay and allowances of Post Offices. –
(1) On the 5th of each month, each Head Office “which is not under the control of Supdt. of P.O./Sr. Supdt. of P.Os.” will forward the memorandum of disbursement of pay and allowances