Through its vast network of Post Offices across the country, India Post offers the facility to collect consumer bills for service industries like telephone / electricity / mobile phone users etc for Government and private organizations through Retail Post. Post Offices also sell forms for public bodies across counter of Post Office. Besides this, facility of reservation of Railway Tickets through computerized passenger reservation system terminals has been commenced from 7.10.2007 in selected Post Offices. Retail Post leverages the vast network of Post Offices for sale of products across the counter on behalf of other organizations. It projects India Post as a 'One Stop Solution Provider' for various utility services and it is in a position to offer the retail services to the customers of any agency. Some of the agency services that Retail Post offers are as follows:
The Heads of Circles have also been empowered to provide various area specific business packages under Retail Post in their Circles.