Advantages

• There is no single agency today in the market with such a vast reach as the Posts to act on behalf of the citizen so that he can pay all his bills at one office-if not one counter.
• The Service Provider can get the payment settled from one source.
• Thanks to technology, Post Office is ready to take away this hassle of collection, processing and accounting on behalf of the Biller.
• India Post is ready to play the role of a Consolidator offering the citizen a hassle free stop and shop facility.

  Posts as Consolidator

• The Department plans to take on this Consolidator role.

• The idea is to approach different service providers-private or government- assess their requirement and offer eBillPost  service to collect payment of the bills on behalf of the Service Provider.

• It is possible the customers of the Service Providers (SP) are located in one city or spread over across a number of city locations.

• Thus it should be possible for the citizen to pay his bills from anywhere either in the same city or in another city.

What is e-BillPost ?

• e-BillPost is a product to collect and consolidate bill amount electronically.
• Collection in Post Offices
• Collection data updated in to a central server on-line.
• Collection data accessible to the Biller at any time.
• Bills are collected in different locations, instruments-Cheque/Demand Draft- processed.
• Depositing payment in to SP’s account.
• The relevant transaction lists with full details are available on-line to the concerned Service Provider.
• The accounts are settled at one point as per the convenience of the Service Provider.

Infrastructure:

• For creating the database (of the Service Provider), we are establishing the India Post Data Centre (IPDC) with the state-of-the-art technology with full security, redundancy in access, storage and connectivity.
• It will be accessible through Internet by any authorized point of sale (In this case the post offices). While this set up can take care of about 15 lakh transactions a day this can be enhanced to five times at short notice on demand.
• The customer can walk in to any of these identified post offices and present his bills and amount.
• Entering the paid information and issuing a receipt would handle the account.
• India Post Data Centre (IPDC) will be linked to the databases of the Service Providers so that the bill data is made available to the post offices.
• This will facilitate acceptance of payment based on the information shown from the database.
• It will be possible to accept the payment from the citizen even without a bill being presented from his side.
• If the customer desires to have a copy of the bill, we may take a print out and hand over on a fee.
• eBill Post also offers a citizen the facility of paying from home or office through on-line registration.
• With this facility, he can get the bills at his email box directly to his Computer so that he can schedule his payment and make on-line payment sitting at home or office.

Payment Mode:

• Two modes of payment of bills, namely Cash and Cheque/Demand Draft.

• Depending up on the acceptance of the SP and citizen we will offer Credit Card. 

•  Arrangements for on-line authentication of credit card details would be through a secure payment portal.

 Why e-BillPost?

• E-Bill Post is an eService for the benefit of the Service Provider and the Citizen.
•  This service would make the payment activity convenient by offering the service under one roof.
•  The Service Provider is relieved of the attendant difficulties in establishing a separate network to collect his bill dues.
•  In addition the bottom line is managed better with the collection details available on-line on a day-to-day basis.

Where is it available?  

• Depending up on the customer distribution of a client (Service Provider) and customer preference, we will identify cities, towns and offices.
• At any given time the Post Office would be in a position to offer its convenient nodes for transacting business.
• The interests of Service Providers and their customers are fully taken care of.

Who can avail?

• The service provider category includes almost the whole gamut of industry-
• manufacturing,
• service,
• education,
• finance
• telecommunication,
• electricity,
• water supply,
• land revenue,
• property tax,
• income tax
• Octroi
• Police Fine etc  
• The frequency of payment could be fortnightly to annual.