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Powers and duties of officers and employees

DEPARTMENT OF POSTS, (DIRECTORATE) NEW DELHI.

NAME OF THE POSTS	SPAN OF CONTROL	DUTIES
Secretary, Government of India, Department of Posts	Overall control of the Department	· Chairman, Postal Services Board · Director General, India Post · Secretary to the Government of India · Assist the Minister of Communications and Information Technology in running the Postal Administration in the country and taking important policy decisions. He is assisted by the Members of the Postal Services Board in the discharge of this function.
Member, Postal Services Board	SAG-3-5, JAG 2-5, JAG Chief Group ‘A’ 3-9	· Provide support to the Chairman, Postal Services, Board in formulating policies on the postal operations, development of new products and other service matters concer5ning the Department. The Member also acts, as the head of identified functional groups in the Directorate, like Operational, Development and Personnel. They also work as the reviewing authority in disciplinary matters.
Senior Deputy Director General	SAG-1, JAG-2, GPA-3	· Policy and programmes of the functional area under his/her control · Monitoring of their implementation in the circles

Deputy Director General	JAG-2, GPA-3	· Policy and programmes of the functional area under his/her control · Monitoring of their implementation in the circles
Director	Group ‘A’ Officers Group ‘B’ , Group ‘C’ Group ‘D’	· Deal with matters concerning policy formulation and other related matters.
Director (OL)		· The overall responsibility of implementation of the Official Language Policy of the Union, Official Languages Act & Rules, annual Programme issued by the Department of Official Language(MHA) in the Department as a whole. · Attending the inspection meetings of the Committee of Parliament on Official Language. · To carry out the OL Inspections of the sub-ordinate offices. · Represent the Department in the Circle level OL Conferences. · Attending the meetings of Kendriya Hindi Samiti held under the Chairmanship of Hon’ble Prime Minister of India and Central Official Language Implementation Committee held under the chairmanship of Secretary(OL),Govt. of India. · To work as Secretary of the Hindi Advisory Committee of the Department held under the chairmanship of Hon’ble MOS© and to convene its meetings on regular intervals, prepare the agenda and minutes of the same and to coordinate the action taken on the decisions taken in that meeting. · To supervise and monitor the work of Assistant Director(OL)/Hindi Officer. · To attend any other meeting related to the Official Language.
Assistant Director General	Group ‘B’ officers 1-2 Group ‘C’ 10-14	· Under Secretary level Staff Officer in the Directorate, responsible for initiating action on policy matters as well as on project activities of the respective divisions. Authorized to issue orders on behalf of the Director General (Posts).

Desk Officer

Under the Desk Officer system, the work of a Department at the lowest level is organized into district functional desks each manned by two desk functionaries of appropriate ranks e.g. Under Secretary or Section Officer. Each desk functionary handles cases himself and is provided adequate stenographic and clerical assistance. We performs all the functions of a Section Officer in respect of subject matters allotted to him.

Jr.Analyst (Work Study)

· Conducting work measurement studies of various Sections of the Department of Posts.

· Carrying out Orgnisational studies of various Sections of the Department.

· All functions which are performed by a Section Officer in a conventional Section.

Section Officer

· Distribution of work among the staff.

· Marking of dak among the staff.

· To submit receipts which should be seen by the Branch Officer or higher Officers at the dak stage.

· To keep a note of important receipts with a view to watching the progress of action.

· Dealing with important and complicated cases himself.

· Examination of cases put up by Dealing Assistants and their submission to the Competent Authority.

· To ensure timely submission of various returns.

· Obtaining or supplying factual information of non-classified nature.

· To approve the recording of files and their classification.

· To review the recorded files before destruction.

· Ensuring proper maintenance of registers required to be maintained in the Section.

· Ensuring strict compliance with Departmental Security Instructions.

Translation Officer(IR)

· Translation of technical documents, letters, telex received from the UPU and other countries from French to English and vice-versa.

· Maintenance of UPU documents which include various compondia or lists.

· Work relating to International Reply Coupons.

· Handling of files relating to Postal dignitaries appointments, retirement, death, change of greetings etc.

· Maintenance and upkeep of documents of SAARC/UPU/APPU (i.e. EC & CCPS documents, seminar, Studies, Syposia Documents). Arrangements of these in chronological order and maintenance of proper Register for their movement, identification and retrieval thereof.

· Revision of Foreign Post Manual and Post Office Guide(Part-II).

· IB Circulars.

Translation Officer (DA)

· &nt> /span>Translation of French documents received in DA and DAA Sections.

· Attending of all EMS complaints, correspondence relating to enquiry of EMS complaints, refund and compensation in these cases.

· Maintenance and follow up of all periodic returns other than O&M returns.

· Christmas Airmails safe dates etc.

· Improvement in quality of forms, labels and bags in the International EMS mails.

· Electronic Tracking and Tracing and use of Barcodes.

Hindi Translator

· Following types of translation work from English to Hindi and vice versa

· Resolutions, general orders, non-statutory rules and notifications, press communiqués, administrative and other reports.

· Forms and simple and administrative nature.

· Other misc. work vix. Translation of English to Hindi and vice versa.

Principal Private Secretary

· Overall supervision of Secretary’s Office.

· Arranging meetings with and for Secretary.

· Screening files, dak, telephone calls and visitors.

· Handling confidential and secret papers.

· Preparation of secretary’s tour programme – both internal and outside the country.

· Taking down notes on all important and confidential matters.

· Attending to routine correspondence independently and keeping a watch over important cases.

· Providing all secretarial assistance to the Secretary.

Private Secretary (Merged A & B Grade of CSSS)

· Supervision of personal section.

· Arranging meetings with and for the Officer.

· Screening telephone calls, visitors, files and dak.

· Taking dictation and transcription thereof.

· Handling confidential papers and keeping them in proper order.

· Attending to correspondence of routine nature independently and providing all secretarial assistance to the Officer.

· Making arrangements connected with Officer’s tour.

· Keeping a constant watch over Parliament Questions, VIP and important cases.

· Keeping a note of the files and papers passed by the Officer.

Personal Assistant (Grade C of CSSS)

· Taking dictation in shorthand and its transcription.

· Fixing up of appointments.

· Screening the telephone calls and the visitors.

· Keeping a list of engagements, meeting etc.

· Maintaining in proper order the papers required to be retained by the Officer.

· Keeping a note of the movement of files passed by the Officer.

· Attending to routine correspondence.

Stenographer (Grade C of CSSS)

· Taking dictation in shorthand and its transcription.

· Attending telephone calls.

· Keeping a note of movement of the files.

· Attending to routine correspondence.

Technical Assistant

· Checks the data collected for the assignment.

· Arrange and carry out activity analysis of Officers upto and including Under Secretary.

· Carry out case studies of the work of Officers.

· Analyse data gathered in 1,2 and 3 above and suggest steps for work improvement such as duplication of performance, elimination of non-contributory levels.

· Sythesise disposal times for each category of workload.

· Check the projection of the results of the sample.

· Discuss with Section Officers the tentative findings of the workload.

Assistant/ Upper Division Clerk./ Dealing hand

He works under the orders and supervision of the Section Officer and is responsible for the work entrusted to him. Where the line of action on a case is clear or clear instructions have been given by the Branch Officer or higher officers, he should put up a draft without much noting. In other cases he will put up a note keeping in view the following points :-

i)	to see whether all facts open to check have been correctly stated;
ii)	to point out any mistakes or incorrect statement of the facts;
iii)	to draw attention, where necessary, to precedents or Rules and Regulations on the subject;
iv)	to put up the Guard file, if necessary, and supply other relevant facts and figures;
v)	to bring out clearly the question under consideration and suggest a course of action wherever possible.

Lower Division Clerks

Entrusted with work of routine nature, for example – registration of Dak, maintenance of Section Diary, File Register, File Movement Register, Indexing and Recording, typing, comparing, despatch, preparation of arrears and other statements, supervision of correction of reference books and submission of routine and simple drafts etc.

POSTAL CIRCLE OFFICES

Chief Postmaster General

Group ‘A’ Officers

Group ‘B’ Officers

Operative

Personnel Management

· Controlling Authority for Group ‘A’ and Group ‘B’ officers posted in the circle

· &bsp; Appointing Authority for the Group ‘C’ Supervisory Officials.

· Reviewing Authority for supervisory officials.

· Cadre Controlling Authority for the inspectoral staff as well as other circle cadres, Supervisory staff in the circle.

· Recruiting Authority for Clerical staff from open market.

· Head of the circle Welfare Fund.

Financial Management

· Budgeting for the entire Circle

· Allocation of funds to the Regions and Postal/RMS Divisions

· Monitoring expenditure for achieving economy in administrations.

· Exercising full delegated financial powers in respect of operational matters, recruitment and in other cases full powers of the Head of a Department for building. &

· In addition to the existing powers of Head of the circle/Head of Department also enjoys delegated powers of Director General/Postal Board.

Technical Functions

· Planning of postal network circle his jurisdiction according to the sanctioned in annual plan.

· Management of customers services through network of the post offices.

· Collection/transmission and delivery of mail within the circles.

· Management of postal estates.

· Chairman of the Circle Sports, Welfare Control Board.

· Planning and execution of modernization programmes in the post offices/RMS offices.

· Monitoring of redressal of public grievances

· Development of management information system for effective management.

· Overseeing the support systems :-

1. Postal Stores Depot

2. Circle Stamp Depots

3. Mail Motor Service

· Overseeing the work of Director of Accounts Postal

· Chairman of the Circle management Committee.

· Chairman of the Departmental Joint Consultative Machinery.

Co-ordination Activities.

· Co-ordination with the State Government Authorities and other Central Government Organizations within the circle.

· Overseeing the work of Dak Adalats for settlement of public grievances. Also oversee the work of Pension Adalats for retired departmental officials.

· Co-ordination with informal groups (Non- Governmental Organizations), eminent public personalities like Member of Parliament, Member of Legislative Assemblies, Local Bodies etc. (Main spokesmen of the Department in his area and) co-ordinate with press and media.

Regional Postmaster General

Group ‘A’ Officers

Group ‘B’ Officers

Group ‘C’ and Group ‘D’

Head of the Region i.e the Chief Officer in the Postal Region

· Controlling authority for Group ‘A’ and Group ‘B’ officers posted in the Region .

· Appellate Authority/Review Authority for Supervisory as well as Clerical cadres.

· Cadre Controlling Authority for the inspectoral staff as well as Supervisory staff/Circle cadre staff in the Region.

Financial Management

· Budgeting for the entire Region

· Exercises full delegated financial powers as Head of a Department..

· Monitoring expenditure for achieving economy in administration.

Technical Functions

· Planning of postal network within his jurisdiction according to the sanctioned in annual plan.

· Management of customers services through network of the post offices.

· Collection/transmission and delivery of mail within the Region.

· Management of postal estates.

· Planning and execution of modernization programmes in the post offices/RMS offices.

· Monitoring of redressal of public grievances.

· Development of management information system for effective management.

· Oversee the supporting system like:-

1. Postal Stores Depot

2. Circle Stamp Depot.

3. Mail Motor Service.

Co-ordination Activities

· Co-ordination with the State Government authorities and other Central Government organizations in the Region.

· Oversee the work of Dak Adalats for settlement of public grievances and Pension Adalat for retired officials.

· Co-ordination with informal groups, (Non-Governmental Organizations), eminent public personalities like Member of Parliament, M.L.A etc.

· Inter-act with press and media about departmental activities including new products.

Director, Postal Services

Group ‘A’ Officers

Group ‘B’ ,

Group ‘C’

Group ‘D’

· A staff Officer either to the Chief Postmaster General in the Circle Office or to the Regional PMG. He carries out all functions of the personnel management, financial management and technical activities concerning management of the postal services, RMS and in the headquarters office. In the Circle office, certain other functional areas, like foreign mail processing/transmission, Postal Life Insurance works are also allocated.

· As the Director Postal Services, financial powers have been delegated to the functionary to make him effective in the field situation. He acts as appellate authority in respect of clerical and junior level supervisory staff in Region/Circle.

Director/Principal Training Centre

· Overall in charge of training centre

· Exercising financial powers of Principal.

· Exercising statutory powers (appellate power) over Group ‘C’.

· Training-scheduling, design, implementation and monitoring of training programmes.

· Imparting training in classroom.

· Training evaluation.

· Training administration – grant of leaver exceeding 3 days for induction trainees, discharge of trainees from training and detention of trainees.

· Estate Management.

· Co-ordination with field units and reporting to Directorate.

· Performance appraisal of Vice-Principal, Administrative Officer and Personal Assistant to Principal.

Assistant Postmaster General

Section Supervisor 1-3,

Clerical Staff 6-10, Group ‘D’ 2-3

· In charge of sections for example staff/mail/establishment and planning/vigilance and investigation/stores and printing etc. Assist the Head of the Circle in inspection, investigation and supervision because of the nature of his job. Both a Desk Officer as well as an inspecting Officer. Head of the Circle can depute him away from Headquarters particularly in serious cases of robbery abstraction or fraud.

Deputy Director/Vice Principal Training Centre

· Training time-table preparation and monitoring.

· Faculty arrangement

· Exercising administrative powers over non-gazetted staff.

· Exercising statutory powers over Group ‘C’ staff.

· Appellate powers over Group ‘D’ staff.

· Imparting training in classroom

· Monitoring training administration.

· Day-to-day training administration.

· Grant of leave to trainees within three day limit.

· Disciplinary authority in case of trainees during training.

· Performance appraisal of Lecturers and instructors.

Assistant Director

· Such post holders perform the same nature of hob as done by the Assistant Postmaster General except that their span of control is shorter and they are not deputed by the Head of Circles for special investigation etc.

Assistant Director(OL) /

Hindi Officer

· The translation work from English to Hindi and vice-versa and vetting thereof.

· To acquaint the officers and staff of the department with the provisions of the OL Act, OL rules and Government orders related to the Official Language and Hindi Training and to help them in implementing the same.

· To ensure proper compliance of the provisions of the Official Languages Act and the orders pertaining to Hindi Teaching Scheme and Official Language Policy in the Department and in its subordinate formations.

· To work as the Secretary of the Official Language Implementation Committee of the Department/Office and to convene its meeting from time to time, prepare the agenda and minutes of the meetings and to coordinate the action taken on the decision taken in the meetings.

· To make suggestions from time to time for promotion the progressive use of Hindi and to keep liaison with the Official Language Department through proper channel.

· To prepare the reference and help literature and to assist the Officers and staff in learning Hindi and using Hindi in official business.

· To organize Hindi Workshops with a view to remove the hesitation and also to train the officers/staff in doing their official work in Hindi.

· Introduction of various incentive schemes and implementation thereof.

Administrative Officer

· Exercising administrative powers over Group ‘D’ staff.

· Exercising statutory powers over Group ‘D’ staff.

· Performance appraisal of Group ‘C’ staff.

· Exercising powers of drawing and disbursing officer.

· Administrative management.

· Imparting training in classroom

· Grant of leave to Group ‘C’ & Group ‘D’ staff

· Supervision over campus management.

· Day-to-day administration of training centre.

· Staff deployment for campus management.

· Trainee welfare matters.

Senior Superintendent and Superintendent of Postal and RMS Divisions

Personnel Management

· Controlling Authority for Group ‘C’ and Group ‘D’and GDS officials posted in the division

· Appointing Authority for the Group C, Group D and GDS officials in the Division

· Reviewing Authority for postal assistants

Financial Management

· Budgeting for the division

· Monitoring expenditure for achieving economy in administrations.

· Exercising full delegated financial powers in respect of operational matters,

Technical Functions

· Management of customers services through network of the post offices.

· Collection/transmission and delivery of mail within the division

· Management of postal estates.

· Planning and execution of modernization programmes in the post offices/RMS offices.

· Monitoring of redressal of public grievances

· Development of management information system for effective management.

Co-ordination Activities.

· Co-ordination with the State Government Authorities and other Central Government Organizations within the division.

Overseeing the work of Dak Adalats for settlement of public grievances.

Superintendent of PSD

Supervisory (ASP/ASRM/IPO) 3-4, Postal Assistant

· He is in charge of the PSD/CSD. He is the Head of the Office.

· Exercise full administrative powers over the clerical staff also the disciplinary authority.

· Recruiting, appointing authority for the Group ‘D’

· Responsible for procurement and supply of stores.

· Responsible for printing and purchase of forms after obtaining the approval of the competent authority in the circle office.

· Co-ordination with other organization like DGS&D, Govt. Printing Press, Private Printing Industry, Railway.

Superintendent, Circle Stamps Depots.

Duprtbidoty (HSG II/LSG) 2-1

Postal Assistant –6

Group ‘D’ –6

· Officer in charge of the Depot having annual financial turnover of minimum of Rs.50 crores.

Procurement Function

· He is responsible for procuring the quarterly requirement of stamps/stationery, NSCs, KVPs, IVPs, etc. of the Head offices under the circle.

· To place indents to the Central Stamps Store, Nashik for quarterly requirements of the stamps.

· To monitor receipt of supply.

Custodial Security Functions.

· Joint custodian of stamps/stationery certificates.

· To ensure sufficient number of receiptables with double lock arrangements.

· To ensure adequate arrangements

· To maintenance of Stock register.

Supply Functions

· To ensure supply of Stamps/Certificate to all the Head Post Offices.

· To ensure timely disposal of unserviceable packing materials.

Staff Functions

· Recruitment of Group ‘D’ Staff

· Exercise of disciplinary powers.

· Sanction of personal claims.

Inspector of Post Office (D/O)

· Active assistance to the Superintendent in discharging of his various duties and responsibilities. Responsible for proper preparation quarterly indents of Stamps and Stationery, NSCs, KVPs etc., personal supervision over the work relating the issue of stamps and stationeries for dispatch to post offices. Personal supervision on the opening of wooden cases and Bags containing stamps and stationery etc., personal supervision over the work relating to stocking of stamps and stationeries in the various strong rooms. Will over see the indents received from the post offices in regulating the supply as per stock positions. Will render general assistance whenever necessary.

Sub Divisional Inspector/Assistant Supdtt.

PostmanEstablishment (15to 60), Group D (25 to 40), GDS Establishment in Sub Divisions (50 to 100) in Sub-Divisions

· He is a Junior Manager of the Department responsible for operation, planning and development at field level

· He is the appointing authority for Group D officials and GDS officials in Branch Post Offices and Time Scale Sub Offices in the sub division

· He is also the disciplinary and leave sanctioning authority for postmen working in the Sub Division

· He carries out Inspection of Sub and Branch Pos in the Sub Division

· He Assists the Divisional Head in the Inspection of the head offices

· He carries out verification of balances of all SB/RD/TD Accounts in the Post Office in the case of SB Frauds committed by the officials

· He carries out verification of payment of money orders paid by the postmen every month on random basis and special verification in case of fraud

· He carries out verification of genuineness of withdrawals for Rs 2500/- and above on cent per cent basis in single handed sub post offices and Branch Post Offices

· Data collection for postal planning and opening of new Post Offices

· Verify correctness of statistics collected by post offices for sanction of additional staff owing to increase in work load

· Carries out investigation of fraud and public complaints

· General purpose duty like painting of letter boxes in the sub division, arranging hired accommodation for post offices, maintenance of mail lines etc

· At sub Divisional level he maintains liaison with State Government authorities, and important public persons and customers.

Lecturer Training Centre

· Imparting training in classroom.

· Preparation of training materials.

· Help in training design.

· Development of new training methodologies.

· Monitoring of mess and hostel.

· Course co-ordination.

· Course evaluations.

Physical Training Instructor

· Physical training of trainees

· Extra-curricular activities of trainees

· Organizing games and events

Assistant Manager(Canteen)

· Receiving orders, assigning duties to the bearers for service in the canteen and in the rooms of officers/staff. Preparation and submission of accounts.

Section Supervisor (Circle Office)

· Disposal of important receipts and those, which present any special features either personally or given specific instructions to concerned DA.

· To keep special watch on progress of important cases.

· Maintenance of proper list for distribution of work in section.

· Scrutiny of assistant’s diaries in ko0rder to see that all receipts given to them are entered in them properly.

· Checking of abstract of weekly arrears of papers in assistant’s diaries at the end of each week to verify their correctness.

· Examination of table of one clerk at least every day in order to see whether any receipt or file is lying for a long time.

· Up-to-date maintenance of sectional notebook.

· Preparation of weekly area report and its submission to sectional officers.

· Scrutiny of monthly statement cases pending disposal over three months.

· Maintenance of calander of outward and inward returns.

Jr.Engineer (Building)

· To collect engineering data for estimates and prepare rough drawing and site plants connected there with.

· To supervise and see that all work under his charge are done with specifications.

· To remain all site through out in order to see that works are done properly and in accordance with departments.

· To arrange for the materials, T&P from store/local purchase and issue materials, T&P to contractors in time.

· Custody, care, maintenance and proper accounting of Government material and T&P.

· To record measurements of work done by contractor.

· Preparation of abstract of measurement at the time of preparation of bills at the time of closing of muster rolls.

· Preparation of recovery statements for the material/T&P supplied to contractors.

· Preparation of theoretical consumption statements.

· Submission of progress report of works.

· Maintenance of registers of inspection of buildings.

· Preparation of completion drawing, extra and substituted items statement, deviation statement and reduction rate statement.

· Mark the attendance of W.Charge, regular staff and maintenance of muster roll.

· Arrangement of C/L required for departmental works.

· Preparation of estimates for additions and alterations in buildings.

· Preparation of estimates for annual repair/special repair and petty works.

· Furnishing full details for preparation of supplementary estimates and revised estimates.

· Submission of reports all accidents and arrangements for medical aid and first aid in case of accidents.

· Submission of occupation and vocation reports buildings in his charge.

· Detection and reporting of unauthorized occupation, encroachment and unauthorized addition and alterations.

· Maintenance job drawing of buildings under his charge.

· Disposal of surplus unserviceable materials.

Office Supdtt. (Circle Office)		· General supervision and direct responsibility for central registry, issue and despatch, old record section and reception. · Control over Office stock and stationery. · Scrutiny and distribution of disputed papers of dak. · Posting of clerical staff including stenos in sections/offices. · All leave cases of clerks. · House keeping. · Maintenance of CRs of class four officials. · Receipt despatch and distribution of telex messages. · Joint custody of cash of Circle Office with ADPS incharge of accounts and pension Section. · Receipt and circulation of DG dak and newspaper cuttings.
Circle Complaint Officer		· He is the Chief Grievance Redressal Officer. · Monitoring of redressal functions of the divisional Units. · Enquiring into cases of complaint of serious nature as may be ordered by the Head of the Circle. · Organising Lok Adalats at the Circle levels. · Submission of reports to the Directorate as prescribed.
Clerk		· To maintain various Registers like Stock Registers, Dead Stock Registers, Preparation Registers, Sales Registers, Coupon Sales Registers, Kitchen Register etc.
Sorting Compilor		· To deal with cases of issue of DML of Post Offices in direct correspondence with the Offices/Section of this division. · To deal with cases of DML/Sorting/’A’ order of the respective Division. · To maintain files of monthly sorting order/sorting memo and airmail order. · To carry out correction in DML and sorting list according to the orders/instructions issued in this regard time to time in r/o all offices/section.

· To prepare register of due mail list and sorting lists of division.

· to deal with cases relating to change in mode of transmission.

· To attend correspondence relating to checking and amendment in due mail and sorting list.

· to deal with cases of introduction/disconnection of bags and their correspondence.

· to maintain reminder diary.

Cashier

· To disburse pay and allowance to the staff after bringing the cash from Post Office.

· To deduct dues of Co-operative thrift Bank/Society and remit them to the concerned Bank/Society and keep in records to deal with the correspondence relating thereto.

· To deal with the items of stamp imprest of SRO/HRO Ludhiana.

· To keep one key of the safe in his personal custody and he will be jointly responsible with SRO/HRO for safe custody of cash during all times.

· To do any other duty required of him by SRO/HRO.

Complaint and Public Grievance Inspector

A complaint and grievances Inspector is generally, called CI and he is I/C of complaint branch and is required to attend all public complaints in regard to service. Besides this he is required to attend all such duties as or assigned by the Divisional Supdt. He is required to supervise the work of all branches which have been placed under his control in addition to complaint section. He is responsible for timely submission of information to higher officers in r/o complicated cases and also ensure timely submission of returns higher/Circle Officer.

Development Officer (PLI)

· Publicizing and marketing PLI Schemes by distribution of literature, lectures and personal liaison.

· Procurement of effective PLI business by personal contact/liaison with various government institutions, public undertakings and autonomous Organisations.

· Verification of PLI Claims.

Postal Assistants (Circle Office)

· Receipt and registration of dak.

· Disposal of dak by submitting in files.

· Maintenance of rulings and circulation thereof.

· Noting and drafting.

· Maintenance of reminder diary, guard files.

· Processing of Parliament Questions and VIP references.

· In addition to above, Postal Assistants (Circle Office) working in PLI Branch discharge following other duties:-

· Data entry operation on computers.

· Generation of various information reports for –

· Preparation of History sheets.

· Issue of new policy.

· Posting of premium in individual a/c.

· Processing of loan applications.

· Settlement of claim.

· MIS

Senior P.A.(Gazetted) with Heads of Circles/Regions

· Taking dictation in shorthand and its transcription.

· Fixing up of appointments.

· Screening the telephone calls and the visitors in a tactful manner.

· Keeping an accurate list of engagements, meetings etc. and reminding the officer sufficiently in advance for keeping them up.

· Maintaining in proper order the papers required to be retained by the Officer.

· Keeping a note of the movement of files passed by the Officer and other officers, if necessary.

· Destroying by burning the stenographic record of the confidential and secret letters after they have been typed and issued.

· Carrying out the corrections to the Officer’s reference books.

· Maintenance of CR dossiers and attending to related matters.

· Relieving the boss of much of his routine work and generally assisting him in such a manner as he may direct.

Stenographer Gr.II(with Director of Postal Services)