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MANUAL-2
Powers and duties of
officers and employees
DEPARTMENT OF POSTS, (DIRECTORATE)
NEW DELHI.
|
NAME OF THE POSTS |
SPAN OF CONTROL |
DUTIES |
|
Secretary, Government of
India, Department of Posts
|
Overall control of the Department |
·
Chairman,
Postal Services Board
·
Director
General,
India Post
·
Secretary
to the Government of
India
·
Assist the
Minister of Communications and Information Technology in running the Postal
Administration in the country and taking important policy decisions. He is
assisted by the Members of the Postal Services Board in the discharge of this
function.
|
|
Member, Postal Services Board |
SAG-3-5,
JAG 2-5,
JAG Chief Group ‘A’ 3-9 |
·
Provide
support to the Chairman, Postal Services, Board in formulating policies on
the postal operations, development of new products and other service matters
concer5ning the Department. The Member
also acts, as the head of identified functional groups in the Directorate,
like Operational, Development and Personnel.
They also work as the reviewing authority in disciplinary matters.
|
|
Senior Deputy Director General |
SAG-1, JAG-2, GPA-3 |
·
Policy and
programmes of the functional area under his/her control
·
Monitoring
of their implementation in the circles
|
|
Deputy Director General |
JAG-2, GPA-3
|
·
Policy and
programmes of the functional area under his/her control
·
Monitoring
of their implementation in the circles
|
|
Director |
Group ‘A’ Officers
Group ‘B’ ,
Group ‘C’
Group ‘D’ |
·
Deal with
matters concerning policy formulation and other related matters.
|
|
Director (OL)
|
|
·
The overall
responsibility of implementation of the Official Language Policy of the
Union, Official Languages Act & Rules, annual Programme issued by the
Department of Official Language(MHA) in the Department as a whole.
·
Attending the
inspection meetings of the Committee of Parliament on Official Language.
·
To carry out
the OL Inspections of the sub-ordinate offices.
·
Represent the
Department in the Circle level OL Conferences.
·
Attending the
meetings of Kendriya Hindi Samiti held under the Chairmanship of Hon’ble
Prime Minister of India and Central Official Language Implementation
Committee held under the chairmanship of
Secretary(OL),Govt. of India.
·
To work as
Secretary of the Hindi Advisory Committee of the Department held under the
chairmanship of Hon’ble MOS© and to convene its meetings on regular
intervals, prepare the agenda and minutes of the same and to coordinate the
action taken on the decisions taken in that meeting.
·
To supervise
and monitor the work of Assistant Director(OL)/Hindi Officer.
·
To attend any
other meeting related to the Official Language.
|
|
Assistant Director General |
Group ‘B’ officers 1-2
Group ‘C’ 10-14 |
·
Under
Secretary level Staff Officer in the Directorate, responsible for initiating
action on policy matters as well as on project activities of the respective
divisions. Authorized to issue orders
on behalf of the Director General
(Posts).
|
Desk Officer |
|
Under
the Desk Officer system, the work of a Department at the lowest level is
organized into district functional
desks each manned by two desk functionaries
of appropriate ranks e.g. Under Secretary or Section Officer. Each
desk functionary handles cases himself and is provided adequate stenographic
and clerical assistance. We performs
all the functions of a Section Officer in respect of subject matters allotted
to him.
|
|
Jr.Analyst (Work
Study) |
|
·
Conducting
work measurement studies of various Sections of the Department of Posts.
·
Carrying out
Orgnisational studies of various Sections of the Department.
·
All functions
which are performed by a Section Officer in a conventional Section.
|
|
Section Officer |
|
·
Distribution
of work among the staff.
·
Marking of dak
among the staff.
·
To submit
receipts which should be seen by the Branch Officer or higher Officers at the
dak stage.
·
To keep a note
of important receipts with a view to watching the progress of action.
·
Dealing with
important and complicated cases himself.
·
Examination of
cases put up by Dealing Assistants and their submission to the Competent
Authority.
·
To ensure
timely submission of various returns.
·
Obtaining or
supplying factual information of non-classified nature.
·
To approve the
recording of files and their classification.
·
To review the
recorded files before destruction.
·
Ensuring
proper maintenance of registers required to be maintained in the Section.
·
Ensuring
strict compliance with Departmental Security Instructions.
|
|
Translation Officer(IR)
|
|
·
Translation of
technical documents, letters, telex received from the UPU and other countries
from French to English and vice-versa.
·
Maintenance of
UPU documents which include various compondia or lists.
·
Work relating
to International Reply Coupons.
·
Handling of
files relating to Postal dignitaries
appointments, retirement, death, change of greetings etc.
·
Maintenance
and upkeep of documents of
SAARC/UPU/APPU (i.e. EC & CCPS documents, seminar, Studies, Syposia
Documents). Arrangements of these in chronological order and
maintenance of proper Register for their movement, identification and
retrieval thereof.
·
Revision of
Foreign Post Manual and Post Office Guide(Part-II).
·
IB Circulars.
|
|
Translation Officer (DA)
|
|
·
Translation of
French documents received in DA and DAA Sections.
·
Attending of
all EMS complaints, correspondence relating to enquiry of
EMS
complaints, refund and compensation in these cases.
·
Maintenance
and follow up of all periodic returns other than O&M returns.
·
Christmas
Airmails safe dates etc.
·
Improvement in
quality of forms, labels and bags in
the International EMS mails.
·
Electronic
Tracking and Tracing and use of Barcodes.
|
|
Hindi Translator |
|
·
Following
types of translation work from English to Hindi and vice versa
·
Resolutions,
general orders, non-statutory rules and notifications, press communiqués,
administrative and other reports.
·
Forms and
simple and administrative nature.
·
Other misc.
work vix. Translation of English to Hindi and vice versa.
|
|
Principal Private
Secretary |
|
·
Overall
supervision of Secretary’s Office.
·
Arranging
meetings with and for Secretary.
·
Screening
files, dak, telephone calls and visitors.
·
Handling
confidential and secret papers.
·
Preparation of
secretary’s tour programme – both internal and outside the country.
·
Taking down
notes on all important and confidential matters.
·
Attending to
routine correspondence independently and keeping a watch over important
cases.
·
Providing all
secretarial assistance to the Secretary.
|
|
Private Secretary (Merged
A & B Grade of CSSS) |
|
·
Supervision of
personal section.
·
Arranging
meetings with and for the Officer.
·
Screening
telephone calls, visitors, files and dak.
·
Taking
dictation and transcription thereof.
·
Handling
confidential papers and keeping them in proper order.
·
Attending to
correspondence of routine nature independently and providing all secretarial
assistance to the Officer.
·
Making
arrangements connected with Officer’s tour.
·
Keeping a
constant watch over Parliament Questions, VIP and important cases.
·
Keeping a note
of the files and papers passed by the Officer.
|
|
Personal Assistant (Grade
C of CSSS) |
|
·
Taking
dictation in shorthand and its transcription.
·
Fixing up of
appointments.
·
Screening the
telephone calls and the visitors.
·
Keeping a list
of engagements, meeting etc.
·
Maintaining in
proper order the papers required to be retained by the Officer.
·
Keeping a note
of the movement of files passed by the Officer.
·
Attending to
routine correspondence. |
|
Stenographer (Grade C of
CSSS) |
|
·
Taking
dictation in shorthand and its transcription.
·
Attending
telephone calls.
·
Keeping a note
of movement of the files.
·
Attending to
routine correspondence.
|
|
Technical Assistant
|
|
·
Checks the
data collected for the assignment.
·
Arrange and
carry out activity analysis of Officers upto and including Under Secretary.
·
Carry out case
studies of the work of Officers.
·
Analyse data
gathered in 1,2 and 3 above and suggest steps for work improvement such as
duplication of performance, elimination of non-contributory levels.
·
Sythesise
disposal times for each category of workload.
·
Check the
projection of the results of the sample.
·
Discuss with
Section Officers the tentative findings of the workload.
|
|
Assistant/ Upper Division
Clerk./ Dealing hand |
|
He works
under the orders and supervision of the Section Officer and is responsible
for the work entrusted to him. Where
the line of action on a case is clear or clear instructions have been given
by the Branch Officer or higher officers, he should put up a draft without
much noting. In other cases he will
put up a note keeping in view the following points :-
|
i) |
to see whether
all facts open to check have been correctly stated; |
|
ii) |
to point out
any mistakes or incorrect statement of the facts; |
|
iii) |
to draw
attention, where necessary, to precedents or Rules and Regulations on the
subject; |
|
iv) |
to put up the
Guard file, if necessary, and supply other relevant facts and figures; |
|
v) |
to bring out clearly the question under
consideration and suggest a course of action wherever possible. |
|
|
Lower Division Clerks
|
|
Entrusted with work of routine nature, for example
– registration of Dak, maintenance of Section Diary, File Register, File
Movement Register, Indexing and Recording, typing, comparing, despatch,
preparation of arrears and other statements, supervision of correction of
reference books and submission of routine and simple drafts etc.
|
|
POSTAL CIRCLE OFFICES
|
|
Chief Postmaster General |
Group ‘A’ Officers
Group ‘B’ Officers
Operative |
Personnel Management
·
Controlling
Authority for Group ‘A’ and Group ‘B’ officers posted in the circle
·
Appointing
Authority for the Group ‘C’
Supervisory Officials.
·
Reviewing
Authority for supervisory officials.
·
Cadre
Controlling Authority for the inspectoral staff as well as other circle
cadres, Supervisory staff in the circle.
·
Recruiting
Authority for Clerical staff from open market.
·
Head of the
circle Welfare Fund.
Financial Management
·
Budgeting
for the entire Circle
·
Allocation
of funds to the Regions and Postal/RMS Divisions
·
Monitoring
expenditure for achieving economy in administrations.
·
Exercising
full delegated financial powers in respect of operational matters,
recruitment and in other cases full powers of the Head of a Department for
building. &
·
In addition
to the existing powers of Head of the circle/Head of Department also enjoys
delegated powers of Director General/Postal Board.
|
|
|
|
Technical Functions
·
Planning of
postal network circle his jurisdiction according to the sanctioned in annual
plan.
·
Management
of customers services through network of the post offices.
·
Collection/transmission
and delivery of mail within the circles.
·
Management
of postal estates.
·
Chairman of
the Circle Sports, Welfare Control Board.
·
Planning
and execution of modernization programmes in the post offices/RMS offices.
·
Monitoring
of redressal of public grievances
·
Development
of management information system for effective management.
·
Overseeing
the support systems :-
1.
Postal Stores Depot
2.
Circle Stamp Depots
3.
Mail Motor Service
·
Overseeing
the work of Director of Accounts Postal
·
Chairman of
the Circle management Committee.
·
Chairman of
the Departmental Joint Consultative Machinery.
|
|
|
|
Co-ordination Activities.
·
Co-ordination
with the State Government Authorities and other Central Government
Organizations within the circle.
·
Overseeing
the work of Dak Adalats for settlement of public grievances. Also oversee the work of Pension Adalats
for retired departmental officials.
·
Co-ordination
with informal groups (Non- Governmental Organizations), eminent public
personalities like Member of Parliament, Member of Legislative Assemblies,
Local Bodies etc. (Main spokesmen of the Department in his area and)
co-ordinate with press and media.
|
|
Regional Postmaster General |
Group ‘A’ Officers
Group ‘B’ Officers
Group ‘C’ and Group ‘D’
Head of the Region i.e the Chief Officer in the Postal Region
|
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