A lot of information of interest to the public is available in electronic form on the Department’s Website. This includes the PIN Code Directory, Postage Calculator, Citizens’ Charter, Philately, List of Holidays, Book of Information, Annual Report, Tender Information, Other useful links, Description of basic postal services, Descriptions of financial services, Description of premium services, Contact details etc. The facility to tracking movement and delivery/payment of speed post articles, electronic Money Orders, Registered Letters and ADHAAR Cards is provided on the website the Department of Posts (​https://www.indiapost.gov.in). In addition to this, the facility to register complaints on the website for all postal services is also available on the website of the Department.

Apart from the above, the PIN Code Directory is also available in CD Form.

List of Circle-wise number of Post Offices, with break-up Urban and Rural areas, circle-wise number of PSSKs, Circle-wise number of Villages with and without post offices, number of villages with and without letterboxes, circle-wise Gram Panchayat villages with and without post offices, circle-wise number of letterboxes in urban and rural areas, average area and population served by a post office, circle-wise number of single handed, double handed and more than double handled post offices in urban and rural areas, norms for opening of post offices are also available in electronic form.