​​​​RIGHT TO INFORMATION ACT 2005​

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​RTI MANUAL-5​

RULES, REGULATIONS, INSTRUCTIONS, MANUALS AND RECORDS USED BY EMPLOYEES FOR DISCHARGING FUNCTIONS
​Sl. No.Name of Publication​​​
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​                                  ​​​​ ​English
​​​1.P.O. Guide ​Part-I
2.P.O. Guide​ Part-II
3.PO Guide Part-III
4.P.O. Guide Part-IV
5.​Postal Manual Vol. I
 The Indian Post Office Act 1898
​ Indian Post Office Rules
6.Postal Manual Vol. II
7.Postal Manual Vol. III
8.Postal Manual Vol. IV Part-I
9.Postal Manual Vol. IV Part-II (Appendices)
  Recruitment Rules Index
10.Postal Manual Vol. V
11.Postal Manual Vol. VI Part-I
12.Postal Manual Vol. VI Part-II
13.Postal Manual Vol. VI Part-III
14.Postal Manual Vol. VII
15.Postal Manual Vol. VIII
16.Branch Post Office Rules
17.F.H.B. Vol. I
18.F.H.B. Vol. II
19.Foreign Post Manual
20.​Schedule of Financial Powers
 1. Members - PSB
2. Head of the Circles
3. Director of Postal Services having independent charge
4. Head of the Postal Divisions
5. Head of the RMS Divisions
21.Postal Accounts Manual Vol. I
22.Postal Accounts Manual Vol. II
23.Appendix V to Postal Accounts Manual-Vol. I
​​24.​​Book of Postal Account Forms
 Part I
​Part II
25.P.O. S.B. Manual Vol. I
26.P.O. S.B. Manual Vol. II
27.P.O. S.B. Manual Vol. III
28.​​P.O. S.B. Orders​
P.O. S.B. Orders published till 2011
P.O. S.B. Orders published in 2011
P.O. S.B. Orders published in 2012 (SB Order No.1-10)
P.O. S.B. Orders published in 2012 (SB Order No.10-17)
P.O. S.B. Orders published in 2013
P.O. S.B. Orders published in 2014
P.O. S.B. Orders published in 2015
P.O. S.B. Orders published in 2016
​​​​​​P.O. S.B. Orders published in 2017
​29.Manual of Appointment & Allowances
​30.Post Office Insurance Fund
31.S.B. Control Pairing & Internal Check Organization​
​​32.Alphabetical List of Post Offices Post Office Search
​33.All India PIN Code Directory Pincode Search
34.Inspection Questionnaires
1. Head Post Offices
2. Sub Post Offices
3. Branch Post Offices
4. Standard Questionnaire for visit to HO/SO and BO
5. Standard Questionnaire for visit to Mail Office
6. Supplementary Inspection Questionnaire of HO / SO and BO relating to CBS
7. Second Batch of Supplementary Inspection Questionnaire of HO / SO and BO relating to RMFM, IMO, IMTs, AML /KYC
8. Standard Questionnaire for visit to HO/SO and BO (Corrigendum)
9.Inspection Questionnaire of RMS Divisional Office
​10.Revised Inspection Qustionnaire of Mail Offices
11.Standard Inspection Qustionnaire for Inspection of Business Post center
12.Supplementary Inspection Questionnaire for AML/CFT in r/o BO, SO, HO, DO, RO & CO
13.Supplementary Inspection Questionnaire for CPC/SO/BO relating to PLI/RPLI Branches
14. Revision of Inspection Questionnaire for Head Post Offices, Sub Post Offices and Branch Post Offices related to verification of Pass books of all type of accounts standing opened both in non-CBS offices and CBS offices during the annual inspection)
15. Standard Inspection questionnaire for Inspection of Circle Office/ Regional Office
16. Supplementary Inspection Questionnaire of HO, SO and BO relating to Mobile Money Transfer Service (MMTS)
​​

In addition to the above, the Manual of Office Procedure, Service Rules such as FR SR, Leave Rules, PF Rules, LTC Rules, Pension Rules, Conduct Rules, CCS (CCA) Rules, GFRs, Notes on office procedure, Rules of Conduct of Business in LS/RS etc. are referred to. Details are available on the website: http://persmin.nic.in

The following Rules and Manuals are referred in respect of Savings Bank Operations and services:​
  1. The Government Savings Banks Act, 1873
  2. The Government Savings Certificates Act, 1959
  3. The Post Office Savings Bank General Rules, 1981
  4. The Post Office Savings Account Rules,  1981
  5. The Post Office Recurring Deposit Rules, 1981
  6. The Post Office Time Deposit Rules, 1981
  7. National Savings Scheme Rules, 1992
  8. Post Office  (Monthly Income Account) Rules, 1987
  1. Indira Vikas Patra Rules, 1987
  2. National Savings Certificates (VIII  Issue) Rules, 1989
  3. Kisan Vikas Patra Rules, 1988
  4. National Savings Scheme Rules, 1987
  5. The Post Office Savings Certificates Rules, 1960
  6. Senior Citizens  Savings Scheme Rules, 2004
  7. Post Office Savings Bank Manual Volume I
  8. Post Office Savings Bank Manual Volume II
 1. POST OFFICE GUIDE PART-I

The Post Office Guide Part I relates to Inland Post. It contains clauses related to:

  1. Organization of the Department
  2. Type of Post Offices
  3. Business Hours
  4. Post Office Holidays
  5. Payment of postage, stamps and stationery
  6. Franking machine
  7. Spoiled or defaced stamps
  8. Fictitious stamps
  9. General rules as to packing, sealing and posting, manner of affixing postage stamps
  10. Methods of address
  11. Certificate of posting
  12. Recall of posted article
  13. Delivery of mails
  14. Refusal of article
  15. Obligation to pay charges
  16. Recovery of charges due
  17. Payment of money orders
  18. Post boxes and post bags
  19. Identity cards
  20. Post restante
  21. Redirection
  22. Instruction regarding address change
  23. Post office monopoly in the conveyance of letters
  24. Legal responsibility of the post
  25. Services which cannot be claimed
  26. Licenses for sale of postage stamps
  27. Secrecy
  28. Non-exchange of postage stamps and stationery
  1. Acceptance of small coins
  2. Articles addressed to deceased persons
  3. Liability to detention of certain mails
  4. Facilities provided by postmen in rural areas
  5. Issue of post office forms
  6. Acceptance of Cheques
  7. Last dates for payment of dues
  8. Letter and parcel post
  9. Special packing instructions
  10. Letter cards
  11. Post cards
  12. Business reply service
  13. Book packets
  14. Book packets containing printed books
  15. Book packets containing periodicals
  16. Pattern and sample packets
  17. Blind literature, packets
  18. Registered newspapers
  19. Parcel
  20. Air mail services
  21. Registration
  22. Insurance
  23. Value payable articles
  24. Official postal articles
  25. Prohibited articles
  26. Money orders
  27. Telegraphic money orders
  28. Indian postal order
  29. Philately
  30. Postal life insurance
2. POST OFFICE GUIDE PART-II

Post office Guide part-II relates to Foreign Post. It contains clauses relating to:

  1. Definition of Foreign Post
  2. Category of Foreign Postal Articles
  3. Universal Postal Union
  4. Asian Pacific Postal union
  5. General applicability of Inland Regulations
  6. G​eneral regulations applicable in the Letter Post
  7. Conditions relating to various classes of Letters Post i.e. Post cards, Printed papers, Small Packets and Literature for Blinds
  8. Conditions relating to various special services in the Letter Posts, Parcel Post, Insured Parcels
  9. Compensation for loss, damage or abstraction of contents
  1. Parcels for delivery free of all charges and fees
  2. Money order, Air Mail Money orders, Telegraphic Money orders
  3. British Postal order, Irish Postal order
  4. V.P. and C.O.D. Services
  5. Custom Control, Prohibitions and Restrictions
  6. Enquiries and Complaints, Prohibitions and Restrictions applicable to various Countries and  Details of countries providing optional services and other special provisions
3. POST OFFICE GUIDE PART-III

It has two volumes containing the list of Post offices.

4. POST OFFICE GUIDE PART-IV
  1. Post office Saving Bank General Rules
  2. Post office Savings Accounts rules
  3. Post office Time Deposits Rules
  4. Post office Recurring Deposit Rules
  5. Post office Savings Certificates Rules
  1. National Savings Certificates (VI- Issue)
  2. National Savings Certificates (VII-Issue)
  3. National Savings Certificates (VIII-Issue)
  4. Social Security Certificates Rules
5. POSTAL MANUAL VOLUME–I
  1. The Indian Post office Act, 1898
  2. The Indian Post office Rules, 1933
  3. The Government Savings Banks Act, 1873
  4. The Post office Cash Certificates Act, 1917
  1. The Post office Savings Banks (Nomination) Rules, 1960
  2. The Government Savings Certificates Act, 1959
  3. The Government Savings Certificates Rules, 1960
  4. Post Boxes order, 1956
6. POSTAL MANUAL VOLUME–II
  1. Organization of the Department
  2. Appeal and petition
  3. Institutions and defense of civil suits
  4. Criminal proceedings
  5. Employment of Gov pleader
  6. Compensation for loss of property
  7. Medical aid
  8. Security deposits
  9. Stock
  10. ​Forged, counterfeit and defaced postage stamps, coins and currency
  11. Printings
  12. Contracts
  13. Buildings
  14. Budget estimates and control
  1. Misc. rules relating to official display of National flag, National anthem and National song, Naming and Changing of name of Post office, Correspondence, Cover containing official documents, Initial and signing the documents, Erasing, Case mark system, Personal files, Manual correction slip, Admittance of stranger, Maintenance of order and tidiness in office, Inland Postal Service articles, Transmission of official correspondence by foreign Post, Service money order, Reports and returns, Secret and confidential papers, Books and publications, Maps, Annual Reports, Behavior with Public, Publication for sale, Departmental Identity Card, Thumb and finger impression, Deep changing of surname, Uniforms, Production of record before Courts.
7. POSTAL MANUAL VOLUME III
  1. Discipline
  2. Central Civil Services (Classification, Control and Appeal) Rules 1965
  3. Rules relating to appointments, penalties, and appeal of employees excluded from the operation of the Central Civil Services (Classification, Control and Appeal) Rules 1965
  1. Schedules showing the administrative powers of the different classes of Officers of the Indian Postal Department, Other than those vested in and exercised by ​them under:
    1. The Indian Post office Act and the Indian Post office Rules
    2. Rules for guidance of Depositors in Post office Savings Bank
    3. The cash Certificate rules
    4. Compilation of fundamental and supplementary Rules
8. POSTAL MANUAL VOLUME-IV (WITHOUT APPENDICES)
  1. Appointment and Promotion
  2. Transfer and Posting
  3. Leaves
  4. Pension and Gratuities​
  5. Gazetted Officers of Post office and RMS
  6. Non-gazetted officer of Post office and RMS

  1. Class-IV servants of Post office and RMS
  2. Class-IV servants of Circle office
  3. Class-IV servants of Postal Dispensaries
  4. General Rules relating to:
    1. ​Revision of Establishments
    2. Establishment of Post offices & RMS
9. POSTAL MANUAL VOLUME-IV (APPENDICES)
  1. Rules for recruitment of Indian Postal Services Class- I Junior and Senior Time Scale
  2. Rules for recruitment of the Post of Time Scale Clerks of Post offices and Sorter in RMS
  3. Rules for recruitment to the service of RMS Sorters and clerks in Post offices
  4. Rules for recruitment to the service of clerk in RLO
  5. Rules for recruitment to the Cadre of Postmen, Village Postman and mail guards
  6. Rules for recruitment to the cadre of Postal Asst. in Circle offices and Administrative offices.
  7. Volunteers for Army Postal Services
  8. Central Civil Services (Extra Ordinary Pension, Rules)
  9. Grant of honoraria for setting Question Papers, Valuation of Answer books and for Supervision and Investigation duties in respect of various Departmental Examination
  10. Rules for recruitment to the Cadre of Stenographer.
  11. Rules relating to Departmental Examination
  12. Rules for recruitment to the Post of Accounts officer     
  1. Rules for recruitment to the Post of Daftaries and Jamadars
  2. Rules for recruitment to the cadre of Asst. Hindi Supervisors
  3. Rules for recruitment to the cadre of Postal Asstt. In PSD
  4. Rules for recruitment to the cadre of Postal Asst. in CSD
  5. Syllabus for on the job training of candidates appointed as
    clerks in Mail Motor Service
  6. Rules for recruitment to Work Shops and Stores
  7. Rules for recruitment to the Cadre of PA, SBCO
  8. Rules for recruitment to the cadre of Overseer
  9. Rules for recruitment to the Post of Asstt. Supdt. Posts and Inspector Posts
  10. Rules for recruitment to the Post of Office Supdt. In Postal Circle Office
  11. Rules for recruitment to the Post of Staff Car Driver
  12. Rules for recruitment to the Post of Auxilliary Nurse Midwives
  13. Rules for recruitment to the Post of Nurses (non- resident)
10. POSTAL MANUAL VOLUME V
  1. Definitions
  2. Miscellaneous Rules
  3. Investigation
  1. Transmission of mails under the weighing​ system and appendices relating to rules for treatment of Navel Mail by Post and RMS offices
  2. Issue of Sorting List and Conventions
  3. Period of Preservation of Records
11. POSTAL MANUAL VOLUME-VI Part-I
  1. Mails
  2. Sorting
  3. Delivery
  4. Deposits
  5. Registration
  1. Parcel
  2. Insured
  3. Valuable Payable Articles
  4. Miscellaneous Rules
12. POSTAL MANUAL VOLUME-VI Part-II

This Postal manual contains rules relating to:

  1. Money Orders
  2. Indian Postal Orders
  1. British Postal Orders
  2. Irish Postal Orders
13. POSTAL MANUAL VOLUME-VI Part-III
  1. Sub-accounts
  2. Accounts in Sub Post Offices
  1. Duties of Postman
  2. Duties of Letter Box Attendants and Appendices 
14. POSTAL MANUAL VOLUME-VII
  1. Transit Section and Mail Offices
  2. Sorting Mail Offices
  3. Record offices
  4. Mailmen and Van Attendants
  5. Mail Operations
  6. Bag Accounting
  1. Camp Articles
  2. Governing the Relations between Railway Administration and Post office in regard to train timings
  3. List of work-papers issued to Sections and Mail Offices
  4. Misc. Rules relating to Railway Mail Services
15. POSTAL MANUAL VOLUME-VIII
  1. Personal duties of Heads of Circles and Misc. Rules related to Circle Offices
  2. Personal duties of Assistant Superintendents of Post/ Inspectors of Posts
  3. Personal duties of Town Inspector Of Post offices/ Public Inspector of Post offices
  4. Personal duties of Overseers and Postmen
  1. Personal duties of Assistant Superintendents/ Inspectors of Railway Mail Service
  2. Stock Depots
  3. Returned Letter Offices
  4. Breaks
  5. Accidents
16. BRANCH OFFICE RULES
  1. Mails
  2. Sorting
  3. Delivery
  4. Registration
  5. Parcels
  1. Money orders
  2. Postal orders
  3. Accounts
  4. Telegram
  5. Miscellaneous Rules relating to function of Branch Offices
17. FINANCIAL HANDBOOK VOLUME I
  1. Introductory
  2. General Principles and Rules
  3. General Outlines of the Systems of Accounts
  4. Relations with Audit
  5. Cash
  6. Supply of Funds and Other Remittance Transactions
  7. Revenue and Miscellaneous Receipts
  8. Pay and Allowances: General Rules
  9. Bills of Gazetted Government Servants
  10. Establishment
  11. Contingent Charges
  12. Miscellaneous  Charges
  13. Loans and Advances to Government Servants
  14. Sanction
  15. Depots
  16. Buildings and Railways Mail Service Vans
  17. Provident and Other Funds
  18. Miscellaneous Subject  and appendices on the following matter
  19. Table of Concordance
  20. List of Financial Rules
  21. Different classes of receipts exempt from Stamp Duty
  22. Instructions for regulating the enforcement of responsibility for losses, etc.
  23. Rules regarding the destruction of accounts records appertaining to the accounts audited by the Indian  Audit Department
  24. List of remittance transactions of Post Offices with other departments under the Government of Indian audit Department
  25. List of remittance transactions of Post Offices with other departments under the Government of India
  26. List of remittance transactions with private firms etc.
  27. Rules regulating the preparation of Last Pay Certificates in case of transfer on duty or of return from leave
  28. Statement showing the disbursing offices at which office establishment pay bills of the Indian Posts and Telegraphs Department (including the Posts and Telegraphs Audit Offices) are cashed
  1. Procedure for disbursement of pay and allowances of establishment
  2. Miscellaneous rulings relating to office expenses
  3. List of important items to be classified under ‘Other Contingencies’ and list of important articles in common use in the Posts and Telecommunications Departments, the cost of which should be classified under ‘Liveries and Uniforms’, ‘Operational and Minor Equipment for Post Offices and RMS Offices’ and ‘Purchase and Repair'
  4. Rules for the supply of articles and subsidiary instructions for the guidance of officers who are required to make purchase of stores required for the public service
  5. Instructions for the purchase of stores through Central Purchase Organization (Director-General, Supplies and Disposals, New Delhi/India Supply Mission, London/India Supply Mission, Washington)
  6. Rules regulating the purchase of Stationery Stores for the public service
  7. Directions regulating Inter-Departmental transfers.
  8. Rules relating to the procedure of work done in Postal Seals Office, Aligarh
  9. Conditions governing issue of Government Drafts.
  10. Hints on detecting counterfeit coins
  11. List of approved Banks
  12. Application form for advance/final withdrawal from Provident Fund
  13. Application forms for final payment of balances in the Provident Fund, etc.
  14. Objects of the P& T Development Fund and Revenue Reserve Fund, etc.
  15. Procedure for accounting of certain categories of deposits
  16. Co-operative Credit Society Dues
  17. History of the convention governing relations between P&T and General Revenues
  18. Procedure for the accounting of advances on account of pay and traveling allowances on transfer
18. FINANCIAL HAND BOOK  VOLUME- II

This Financial Hand Book consists the rules relating to:

  1. Supply of stamps
  2. Revenue Receipts
  3. Post office Accounts
  4. Railway Mail Service Accounts
  5. Miscellaneous Charges
  6. Pension Payments
  7. Miscellaneous subjects and appendices
  8. Table of Concordance
  9. Rules for supply and Distribution of stamps


  1. Rules relating to payment of interest on stock certificates
  2. Rules relating to the procedure to be followed when the status of a Post office is changed or when a Post office is closed
  3. Rules relating to the conveyance of mail and construction, haulage and maintenance of Postal Vehicle
  4. List of forms referred in Rules and Appendices in this volume
19. FOREIGN POST MANUAL​

Foreign Post Manual contains the rules relating to:

  1. General Principles of the Universal Postal Union, Acts of the Union, Asian Oceanic Postal Union, Letter Post Items, Terms and Expressions commonly used in international post, Books of reference published by the International Bureau and the Postal administrations, Correspondence with other Administrations, Methods of Payment. Prepayment of Postage in Cash, Free Postage, Treatment of contraband and prohibited articles, Counterfeit or fraudulent stamps and impressions, Preservation of records
  2. Outward Surface Mails
  3. Inward Surface Mails
  4. Closed Surface mails in Transit
  5. Outward Air Mails
  6. Inward Air Mails
  7. Closed Air mails in Transit
  8. Closed Air mails in Transit
  9. Naval mails
  10. Bags
  11. Enquiries and Responsibility for Loss, Damage etc.
  12. Surface Letter mail Accounts
  13. Accounts Related to Air Mail Conveyance Dues
  14. General Principles relating to Parcel Service
  15. Outward Surface Parcels
  16. Inward Surface Parcels
  17. Closed Surface Parcel mails in Transit
  18. Outward Air Parcel Mails
  19. Inward Air Parcel Mails
  20. Closed Air Parcel mails in Transit
  21. Enquiries and Responsibility for Loss, Damage Etc. in Case of Parcels

  1. Parcel Accounts
  2. V. P. And C.O.D. System
  3. Foreign Money Orders
  4. “Through” Foreign Money Orders
  5. Foreign Telegraphic Money Orders
  6. Method of Settlement of Account
  7. General Account With The United Kingdom
  8. Budget and Statistics And Appendices consisting the
    1. Names of members countries of the UPU and the Optional Agreements to which they subscribe
    2. Names of the offices to which or offices to whom enquiries relating to unregistered item should be Addressed in different countries
    3. List of Foreign Countries / Administrations for which an Enquiry regarding registered article should be forwarded direct to the office of destination instead of the office of Exchange
    4. Names of the Countries for which Mumbai, Kolkata, Delhi, Chennai and Patna function as office of Exchange for surface parcels
    5. Mode of settlement of balance of accounts with Foreign Administration
    6. List of currencies in which payments are to be made or receipt accepted by India
    7. Name of countries/ territories, which insist on a separate Dispatch Note for each Parcel
20. SCHEDULE OF FINANCIAL POWERS

This Schedule contains the financial powers of the following authorities/ officers of the Department Of Posts:

  1. Postal Services
  2. Board
  3. Director General, Postal Services
  4. Head of Circle
  5. Regional Director/ Area manager
  6. Senior Supdt. of Post offices, Senior Supdt. of RMS, First Class Postmaster (including Presidency Postmaster),Dy. Director Foreign Post Mumbai, Supdt. Foreign Post Kolkata and ​New Delhi

  1. Supdt. of Postal Seals, Aligarh
  2. Principal of Postal Training Centre
  3. Dy. Supdt of RMS
  4. Director/Dy. Director PLI Kolkata
  5. Supdt. of Postal Stores Depot
  6. Accounts Officer, ICO (SB) and Central Pairing Officer, New Delhi
  7. Manager MMS
21. POSTAL ACCOUNTS MANUAL VOLUME I
  1. Definitions and general system of Accounts.
  2. Organisation and Control
  3. Postal  Accounts Work
  4. Book and Compilation
  5. Remittances
  6. Annual Accounts of Central Govrnment
  7. Transfer Entries Journal and Ledger
  8. Cost Calculation
  9. Pension
  10. Service and other Funds
  11. Capital
  12. Account
  13. Misc. Checks
  14. Checking of Receipt
  15. Entitlement, Authorisation, and with​ drawl of Pay and Allowances of Group ‘A’ or ‘B’ officers

  1. ​Internal Check Inspection and Appendices relating to
    1. ​​​​Extent of Checks and Review, conducted in Postal Accounts Office
    2. Statement /Returns dealt with in the Account Current Section
    3. Period of preservation and destruction of records in Postal Accounts Offices​
  2. ​List of Forms Referred to in Postal accounts Manual Vol. I
  3. List of Account heads of the Postal Receipts and Disbursements (printed separately)
22. POSTAL ACCOUNTS MANUAL VOLUME II
  1. Government Securities
  2. Post office Certificates
  3. Section (I) – Inland Money Order
  4. Section (II) – Foreign Money Order
  5. Indian Postal Orders
  6. British Postal Order
  7. International Reply Coupons
  8. Irish Postal Order
  1. Savings Bank etc.
  2. Custom Duty
  3. Army Postal Service Accounts and Appendices relating to:
    1. ​Periodical Returns to be rendered by the Branch Postal Accounts Offices
  4. List of Forms referred to in this Manual
  5. This Appendix contains List of Account Heads of Department of Posts Receipts and Expenditure
24.Book of Postal Account Forms Part I II
25. POST OFFICE SAVINGS BANK MANUAL VOLUME I
  1. Savings accounts
  2. Recurring Deposit Accounts. Duties and Responsibilities of postmaster
  3. Time Deposit Accounts
  4. Public Provident Fund Accounts
  5. National Savings Scheme 1987
  6. Monthly Income Account Scheme1987 and Appendices relating to:​
    1. Cheque System in Post office Savings Bank
    2. Pay Roll savings scheme
    3. Preservation Period of SB Records
    4. Memo of admission of SB transfer
    5. Register of Verification memos for withdrawal of Rs. 2500/- and above at BOs/ Single handed SOs
    6. Claim Application form for settlement of SB Account of the deceased depositor, where the claim is prepared on legal evidence of heirship
    7. Sanction for the payment of the amount of a Saving Bank Account in the name of a deceased depositor
  7. Application for the purpose of availing the facility of automatic transfer from SB Account to RD account
  1. ​​​​Register of automatic transfer from SB to RD account
  2. Proforma for the Register of applications for transfer received and advices of transfer dispatched
  3. Application for issue of a duplicate Pass book
  4. Incentive scheme for GDS Sub and Branch Postmaster
  5. Payment of P&T and Railway Pensioners through Post office Savings Bank
  6. Questionnaire for inspection of Saving Bank Branch and CO of Head Post office by the Accounts Officer ICO (SB)
  7. Questionnaire for inspection of SBCO by the Officer of the Circle office – Regional Director and Sr. Supdt./ Supdt. Os/Postmaster Gazetted
  8. Responsibility of Divl. Supdt. towards SBCO
  9. Questionnaire for inspection of the office of AO ICO (SB)
  10. Statistical Highlights
  11. Syllabus for training of SB Counter Assistants
  12. Syllabus for training of Supervisor in SB Work
​​
26. POST OFFICE SAVINGS BANK MANUAL VOLUME II
  1. Definitions
  2. Stocking and supply of certificates
  3. Custody of Certificates
  4. Maintenance of the Stock Register
  5. Disposal of surplus stocks
  6. Yearly lists of unsold certificates
  7. Yearly list of unclaimed certificates
  8. Application for purchase of certificates- Signing of
  9. Application on behalf of Minors
  10. Modes of payment for certificates purchased
  11. Scrutiny of application for purchase and procedure for the issue of certificates
  12. Issue of Preliminary receipt
  13. Provisional receipts for certificates
  14. Purchase of certificates by persons living aboard
  15. Sale of certificates independently by selected branch post offices
  16. Sale of certificates through authorized Agents and payment of their commission through Post Office
  17. Maintenance of the applications for purchase
  18. Disposal of Applications of purchase received at Branch Offices
  19. Preparation of Journals of certificates issued
  20. Payment of certificates by branch offices authorized to do certificates work independently
  21. Identity Slips
  22. Encash of Certificates
  23. Payment of Annual Interest
  24. Credit of Annual Interest in SB Accounts
  25. Payment of Annual Interest through banks
  26. Encashof Certificates of minors
  27. Encash of Certificates purchased from Provident Fund
  28. Encash of certificates held in joining names
  29. Encash of certificates at Branch Post Office
  30. Encash  of certificates at an office other than the office at Registration
  31. Partial payment and exchange of certificates
  32. Journals of certificates discharged and annual interest paid
  1. Memo of admission of payment
  2. Nomination
  3. Change of name of holder
  4. Transfer of certificates from one Post Office to another
  5. Transfer of certificates from one holder to another
  6. Pledging of certificates as security
  7. Disposal of unclaimed and undeliverable certificates
  8. Certificates spoiled before issue
  9. Loss or theft of certificates before issue and from the custody of post office after issue
  10. Loss, theft, destruction, mutilation of defacement of certificates in the custody of the holder
  11. Issue of duplicate certificates
  12. Attachment of a certificate by a Court of Law
  13. Confiscation by Customs or Excise Authorities
  14. Payment of savings certificates to an authority empowered under the law
  15. Clerical or arithmetical mistakes in the issue of  certificates
  16. Encash of certificates held by Army and Air Force personnel
  17. Payment of the value of certificates in the name of deceased holders
  18. Head Office Weekly/Monthly Summaries
  19. Certificates Voucher List
  20. Social Security Certificates
  21. Sale of NSCs to non-Resident Indians
  22. Issue of a certificate to non-Resident Indian on encash
  23. Kisan Vikas Patra-Procedure to be followed
  24. Indira Vikas Patra-Procedure to be followed
  25. Schedule of fees to be charged. And appendices
  26. Register of duplicate certificates issued
  27. Intimation of seizure of NSCs
  28. Claim application forms, where nomination registered
  29. Claim application forms, for claims on legal evidence
  30. Sanction of deceased claim cases
  31. Register for watching settlement of claims
  32. Period of preservation of records
27. POST OFFICE SAVINGS BANK MANUAL VOLUME III
28. POST OFFICE SAVINGS BANK ORDERS
  1. Delegation of duties

  1. All  Post Office Savings Bank Orders issued since 01-01-2007
29. MANUAL OF APPOINTMENTS AND ALLOWANCES

This manual contains rulings relating to:

  1. Classification and Status of Services of Gazetted officers, Central Services class I, II, III, IV
  2. Additions to Pay other than Recurring Honoraria
  3. Additions to Pay (Recurring Honoraria)
  4. Classification and Status of Services Excluded from the Operation of the Civil Services (Classification Control and Appeal) Rules and Appendices relating to:
    1. Medical aid to employees of the Deptt.
    2. Children’s Education Allowance to Central Government Employees
    3. Reimbursement of tuition fees in respect of children of Central Govrnment Employees
  1. Dearness Allowance
  2. Winter Allowance
  3. Rates of Compensatory Allowance (Other than cost of living, Water and house rent allowance)
  4. House rent allowance in lieu of free quarters
  5. List of officers entitled to rent free quarters
  6. Recovery of charges from officials who have been allotted insufficient accommodation
  7. Central Civil Services (Revised Pay) Rules
30. POST OFFICE INSURANCE FUND

This manual contains rules relating to:

  1. Definitions
  2. General Rules
  3. Life Insurance and Endowment Assurance
  4. Manner of effecting Insurance
  5. Manner of realizing Premia
  6. Payment of Policies
  7. Reduction, Discontinuance or Commutation and other alterations.
  8. Surrender of Policies
  9. Policies held by Persons who have left the govrnment service
  10. Revival of Policies
  11. Lapsing of Policies
  1. Loan on Policies
  2. Post office Insurance Fund : Whole life Assurance – Table I
  3. Post office Insurance Fund : Endowment Assurance – Table II
  4. Post office Insurance Fund: Convertible Whole life Assurance - Table III
  5. Post office Insurance Fund: Anticipated Endowment Assurance - Table IV
  6. Appendix relating to Procedure to be followed in connection with Proposals submitted by Defence Services Personnel
31. POSTAL MANUAL OF S.B. CONTROL PAIRING  AND INTERNAL CHECK ORGANISATION

This Manual contains rules relating to:

  1. S.B. Control Procedure
  2. C.T.D. Control Procedure
  3. F.D. Control Procedure
  4. R.D. Control Procedure
  5. T.D. Control Procedure
  6. C.D.S. Control Procedure
  7. P.P.F. Control Procedure
  8. N.S.A. Certificate Control Procedure
  9. Procedure for Pairing Organisation

  1. Functions of I.C.O. (S.B) and Appendices relating to:
    1. Particulars of Register to be maintained by the Control Organisation
    2. Calender of returns to be submitted by the Control Organisation
    3. Particulars of statements to be submitted by the A.O., I.C.O. (S.B.), to circle Office and Postal Directorate​
    4. Annexures containing the specimens of the registers referred to in this Manual 
32. ALPHABETICAL LIST OF POST OFFICES

This book contains:

  1. Alphabetical list of Name of Post offices
  1. Their status
33. All India PIN Code Directory
34. Inspection Questionnaires