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India Post Parcel (Retail)

  1. The Post Office shall offer India Post Parcel-Retail to individual and bulk customers and all parcels shall be treated as accountable items. The Registered Parcel Service, which was earlier in operation, has now been reintroduced as India Post Parcel (Retail).
  2. Any item shall be treated as an India post parcel, if it complies with at least one of the following conditions, namely:
    1. Which weighs more than 500 grams; or
    2. Which has minimum dimensions of:
      1. 100 mm in roll form, sum of length and twice diameter 170 mm;
      2. 140 × 90 mm in other than roll form;

      With a tolerance of ±2 mm; and

    3. Whose length does not exceed 1.5 metres and the length and girth combined does not exceed 3 meters; and
    4. Whose gross weight does not exceed 35 kgs or volumetric weight as defined;

      Provided that where the item is not a letter item as defined in regulation subregulation (1) of 87 of Post Office Regulations, 2024 shall be declared as "merchandise" by the customer.

  3. Any India post parcel presented at the window shall have the inscription "India Post Parcel" on it with such value additions as may be paid for, by the sender.
  4. The postage on an India post parcel shall be fully pre-paid through any of the modes of payment as mentioned in rule 9 of Post Office Regulations, 2024.

    Note 1: Franking Impressions of such models of franking machines of vendors approved by the Director General shall be deemed to be mode of prepayment of postage on an item.

    Note 2: Nothing contained in this regulation shall prevent the booking of India post parcels where the postage is collected at a later stage as permitted by the Director General.

  5. India post parcel shall ordinarily be transmitted by surface only.
  6. The value-added services, that is, addressee specific delivery, cash on delivery, insurance and proof of delivery, shall be available for India post parcel on payment of a fee specified by administrative instructions from time to time.
  7. All India post parcels shall be packaged by the sender or by the post office as specified by administrative instructions from time to time and any India post parcel not packed in conformity with specifications shall not be accepted for booking.
  8. If any India post parcel in the course of transmission through post, is found to consist of anything the transmission of which is in contravention of the provisions of the Act or the rules, it shall be detained at the post office nearest to the place at which it is detected shall be dealt in the manner as specified by administrative instructions from time to time.
  9. Every India post parcel addressed to any part of India shall be accompanied by a declaration in a form as specified by administrative instructions from time to time.
  10. All India post parcels shall be booked, transmitted and delivered in the manner as specified by administrative instructions from time to time.
  11. The rates of postage chargeable on India post parcel (Retail) are mentioned below.

India Post Parcel - Retail Rates

Weight SlabTariff (excluding GST)
(i) For a weight not exceeding five hundred gramsRs 36.00
(ii) For every five hundred grams or fraction thereof exceeding 500 gmsRs 16.00

* Excluding applicable GST