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Any complaint on the services rendered by the Department and concerning behavior of employees of the Department of Posts may be taken up with the Postmaster / In-charge of the Post Office where the transaction has taken place or Senior Superintendent / Superintendent of Post Offices.
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The complainant may approach the Chief Postmaster General of the respective Postal Circle at the following address. For contact details c lick here
If you are dissatisfied with the action taken, approach the Officers in the Postal Directorate at the following address according to the nature of complaint.
Postal Directorate Dak Bhavan New Delhi110001
Fax : 91-821-2440526