Below is the Google Play store link to download the DOP Mobile Banking app for Android phones.
Download the channel application form from the below path & submit the application at home branch Post Office along with required documents and Post Office will register for DOP Mobile banking.
registering for DoP Mobile Banking as mentioned in point 3 above, download India
Post mobile banking app from Google play store and use the option Activate
mobile banking and follow the pre-defined steps after 24 hours of registration
User ID is the CIF ID printed on the first page of your Passbook, if channel login credentials of mobile banking is not changed by you in Update channel login ID option under My Profile section in internet banking
Permissible limit for wrong login is 3 attempts and 5 for transaction password.
case, M-PIN is entered wrongly for 3 times, your user ID will be disabled from
logging in. In case, transaction password is entered wrongly for 5 times,
transaction rights will be disabled
resetting of M-PIN in Indiapost Mobile Banking app, use Activate mobile banking
tab and provide the required information sought by the application
DOP Mobile Banking application will prompt you to change the transaction password.
the user ID can be changed only once through internet banking login under My
profile > Update channel login ID option
Please address the issue by mentioning the CIF ID printed on the first page of the passbook to dopebanking @indiapost.gov.in from your registered email ID with the issue details
visit the home branch PO of that account to change the customer ID/CIF ID with
the eBanking/m-banking registered
can open either RD or TD accounts which is available under Requests option in
option is available for closing of accounts in DOP Mobile Banking. However, in internet banking login, RD and TD
accounts can be closed or pre-closed as per the existing POSB norms
it can be done, under Cheques > Stop cheque in the main screen.
Yes, it can be changed in internet banking only under My Profile > Change Passwords option.
Yes, it can be changed using Activate Mobile banking tab.
login into DoP Internet banking, use forget password and reset the transaction
password by answering the security questions.
No, there is no such option available in DOP Mobile Banking. However, it can be availed in internet banking for the eligible amount as per POSB rules.
Yes, RD half withdrawal repayment can be made.
home branch PO for disabling DOP Mobile
The customer should approach the home branch (where the CIF ID is attached), identify himself and provide the account number(s) opened online, to get the passbook(s).
Please call our customer care toll free number 1800-425-2440 between 9 AM to 6 PM for any assistance or you can write to us on our email firstname.lastname@example.org